Role- Director Delivery
Location- Bengaluru
Industry- Fintech
Np - Immediate to 30 days
Exp - 15+ Years
Budget- 45 to 55 LPA
Job Summary:
The Director of Product Delivery will oversee the end-to-end delivery of our products to customers,
ensuring high-quality execution, customer satisfaction, and effective project management. This
role involves leading cross-functional teams, optimizing delivery processes, and maintaining a
focus on achieving high Net Promoter Scores (NPS) and ensuring excellence in delivery quality.
Key Responsibilities:
1. Product Delivery Management:
2. Customer Satisfaction & NPS:
3. Quality Assurance:
4. Project Management:
5. Team Leadership & Development:
6. Cross-Functional Collaboration:
7. Process Optimization:
Education:
Bachelor’s degree in business, Engineering, or a related field.
Experience:
• Must have experience in product delivery, project management, or a related role, and leadership position.
• Proven track record of successfully managing and delivering complex products to Customers.
Skills & Competencies:
• Strong leadership and team management skills with the ability to inspire and motivate teams.
• Excellent project management skills, with experience in using project management tools and methodologies.
• Deep understanding of quality assurance principles and practices.
• Exceptional communication and interpersonal skills.
• Ability to work effectively with cross-functional teams and manage multiple priorities.
• Strong problem-solving and analytical skills.
• Customer-focused mindset with a track record of improving customer satisfaction.
Technical Skills:
• Proficiency in project management software (e.g. JIRA, Asana).
• Familiarity with quality management tools and methodologies.
• Knowledge of agile and lean principles is a plus
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