Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Business Analytics & Product ManagementJob Title: Director, Business Analytics & Product Management – Value Enablement, Pricing & Business Analytics (Global Role, Based in Gurgaon, India)
About Mastercard
Mastercard is a global technology leader in the payments industry, committed to powering an inclusive, digital economy that benefits everyone, everywhere. By leveraging secure data, cutting-edge technology, and innovative solutions, we empower individuals, financial institutions, governments, and businesses to achieve their potential.
Our culture is driven by our Decency Quotient (DQ), ensuring inclusivity, respect, and integrity guide everything we do. Operating across 210+ countries and territories, Mastercard is dedicated to building a sustainable world with priceless opportunities for all.
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Position Overview
Based in Gurgaon, India, this global role focuses on leading business analytics and pricing strategies to drive pre-sales value quantification and support the development of scalable tools. As Director, Business & Pricing Analytics, you will oversee the creation, optimization, and management of pricing & Pre Sales Business analytics tools that help internal teams effectively communicate the value of Mastercard’s services to customers. You will lead initiatives to quantify service value, support the development of pricing strategies, Go To Market Initiatives and manage tools that enhance business decision-making. This role requires strong collaboration with cross-functional teams to ensure these tools meet business needs and deliver measurable impact, ultimately driving customer engagement and business growth.
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Role Responsibilities
Role Responsibilities
1. Value Quantification & Pricing Strategy
o Lead initiatives to quantify the value of Mastercard’s services during the pre-sales process, enabling internal teams to effectively communicate and demonstrate the value proposition to customers.
o Support the development and optimization of pricing strategies through data-driven insights, ensuring alignment with business objectives and market dynamics.
2. Tool Development, Management & Process Optimization
o Oversee the creation, optimization, and management of pricing and pre-sales analytics tools, ensuring they enable internal teams to assess, communicate, and enhance service value to customers.
o Continuously evaluate and improve the effectiveness of these tools, identifying opportunities for optimization to enhance efficiency, accuracy, and overall business impact.
3. Cross-Functional Collaboration & Go-To-Market Support
o Collaborate with cross-functional teams (Sales, Marketing, Consulting, etc.) to gather business requirements, align tools with business needs, and ensure seamless integration of analytics solutions into pre-sales workflows.
o Support go-to-market initiatives by providing analytical tools and frameworks that enhance client engagement and contribute to business growth.
4. Insight Generation, Reporting & Stakeholder Communication
o Develop and deliver actionable insights derived from business analytics and pricing models to inform strategic decision-making.
o Create clear, compelling presentations and reports to communicate the value and impact of tools to senior leadership and internal stakeholders, ensuring effective tool adoption and usage.
5. Leadership & Team Development
o Lead and mentor a high-performing team, fostering a culture of collaboration, innovation, and continuous learning.
o Ensure alignment with Mastercard’s business goals and objectives, driving the team to contribute effectively to strategic initiatives and business outcomes.
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All About This Role
• Dual Expertise in Business Analytics & Product Management : Extensive experience in business analytics and pricing strategy, with a proven ability to quantify the value of services and develop data-driven insights that drive business growth. Skilled at developing and optimizing analytics tools that support pre-sales efforts and enhance decision-making. Comfortable overseeing the entire lifecycle of these tools, from ideation and development to deployment and optimization.
• Pre-Sales & Pricing Strategy: Strong background in pre-sales processes and a deep understanding of pricing strategies. Ability to translate complex data into actionable insights to help internal teams communicate service value to customers and optimize pricing models.
• Cross-Functional Collaboration: Exceptional ability to work with cross-functional teams, including Sales, Marketing, Product, and Consulting, to gather requirements, align business needs, and ensure tools are impactful and scalable. Proven track record of driving alignment across teams and ensuring successful execution of initiatives.
• Strategic Thinking & Execution: A strategic thinker with the ability to balance long-term vision with short-term execution. Ability to identify business opportunities, translate them into actionable plans, and deliver results that contribute to Mastercard’s overall success.
• Effective Communication: Exceptional communication skills, with the ability to present complex analytics and pricing insights clearly to senior leadership and non-technical stakeholders. Able to create compelling presentations and reports that drive action and ensure effective tool adoption.
• Leadership & Team Development: Strong leadership skills with a passion for mentoring and developing high-performing teams. Ability to foster a culture of collaboration, innovation, and continuous learning while ensuring alignment with business goals.
• Adaptability & Problem-Solving: Comfortable navigating ambiguity and adapting to changing business needs and priorities. A dynamic problem-solver who thrives in fast-paced environments and drives impactful solutions.
• Execution-Focused: A track record of delivering high-quality, scalable solutions on time and within scope, with a focus on driving measurable business outcomes and customer engagement.
• Education : Bachelor’s degree in Data Science, Computer Science, Business Analytics, Pricing Analytics, Economics, Finance, or a related field. Advanced degrees or certifications in analytics, data science are preferred.
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Why Us?
At Mastercard, you’ll have the unique opportunity to shape the future of payments by leading the development of transformative analytics and product solutions. Join a global team dedicated to driving innovation, enabling value-based selling, and delivering measurable impact for our clients.
Location: Gurgaon, India
Employment Type: Full-Time
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
