What you will be doing
• Perform Program management for Digital Transformation initiatives- Backoffice Operations
• Identify the scope of automation along with operations team through feasible study
• Analyze and model the business domain to create a complete picture of work-flows and technical requirements fulfilled by existing and proposed software
• Create functional requirements in use cases and coordinate requirements walk-through and sign-offs for client in the domain of settlement risk management
• Enabling the technical team to gauge the requirements from a functional perspective to define the business problem and primary objectives of the new project
• Perform detail analysis of the process and prepare a Process Understanding Document along with AS IS & TO BE process maps
• Perform requirement gathering workshops and design robotics solution for the processes.
• Creating detailed project road maps, plans, schedules, support structure, and work breakdown structures
• Create user manuals, administrator Instructions, developer document activity diagrams and map processes and data flow
• Create Benefit Summary/Case, detailed RASCI matrix and CBA of projects
• Analytics Expertise- Six Sigma(DMAIC) approach, SCRUM
• Identify risks, potential 'scope creep' and change management with the Project Manager
• Assist Change Managers to assist users in process flow and user interface changes
What you Bring
Experienced Professional with a demonstrated history of working in the information technology and services industry (especially Capital market, Retail banking and Insurance domain) skilled in Requirements Analysis, Business Development, Business Documentation, Analytical Skills, Market Research. Overall more than 3 to 4 years of experience in Stakeholder Management. Currently working as a functional consultant for driving projects across multiple geographic locations.
Highest Qualification
Graduate
What we offer you
FIS JOB LEVEL DESCRIPTION
Career professional role requiring extensive skill and proficiency. Works independently with only administrative supervision on highly complex projects with extensive latitude for independent judgment. Works on multiple projects as a project leader or periodically as the subject matter expert. Participates in Product Release activities including User Acceptance Testing and execution of test cases. Expected to mentor others on staff and is a role model for rest of team. Effectively communicates with all levels of technical and non-technical personnel. Ability to provide communication on issues or complex information to a wide audience based on knowledge. Participates in strategic planning and direction. Develops, documents and implements standards, guidelines, direction and education on process/procedures for staff. Assigned to highly visible, sensitive and critical clients. Customer service or client management experience – a plus. Some travel will be required.
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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