The ideal candidate will have experience in the healthcare environment, be an excellent team player and be willing to travel for Clients and projects across APAC. The successful Integration Specialist Healthcare IT will be primary responsible for the design, specifications and implementation of integration solutions with focus on AlinIQ Software Solutions.
This position will be responsible for the implementation & integration of AlinIQ Software Solutions; including development, maintenance, troubleshooting custom applications using ASTM, HL7, FHIR, JavaScript, SOAP, XML, DICOM, REST.
This position will cooperate with IT management and existing programmers to deliver complete projects, including gathering end user requirements, designing, prototyping, coding, testing, implementation, and maintenance.
Major Accountabilities
Work closely with ADD regional / local sales teams and Informatics Sales colleagues to develop and profitably grow new and existing customer accounts
Drives Pre-Sales and support the overall Sales process by assisting in the planning of activities, ensuring all relevant information are captured
Build sustainable customer relationships and leverage them to grow ADD share for Abbott´s Integrated Clinical Care Solutions.
Support IT implementation projects and execute and support managing Project Plans and Project Management Workbooks
Assist in the planning of Business Development, Pre-Sales, Sales activities, ensuring all relevant information is captured
Subject matter expert support for GTM strategies & new country product implementations. Supports local teams in oversight of installation/integration for Abbott´s Integrated Clinical Care Solutions.
Data mapping/Data Flow related workflow diagrams supported by a workflow analysis.
Knowledge of communication protocols like using HL7 is key
Knowledge of any communication protocols like ASTM, FHIR, JavaScript, SOAP, XML, DICOM, REST is preferred.
Knowledge and experience of integration of various solutions in the healthcare environment is preferred.
The position requires the willingness to travel within APAC on a frequent basis (min. 60%).
Ensures that all activities are performed in compliance with quality system requirements.
Education
Bachelor degree in Software Engineering or Computer Science or proven Experience in Medical Informatics or equivalent
Bachelor degree in Computer Science or Engineering or equivalent
Background
Minimum 2 years Experience in the Hospital, E-Health, Outpatient Care, Diagnostics and/or Insurance Market preferred
Minimum of 2 years track record in a) Healthcare with an emphasis IT Integration and/or b) designing IT Solution Architectures within the Healthcare environment
Proven track record in a similar position supported by management and customer references
Further IT-Consulting or Project Management experience preferred
Understanding on how technology drives value in healthcare a must
Understanding of database design and management
Ability to rapidly acquire knowledge of enterprise systems and their interactions
Good knowledge and experience of healthcare integration/interface data exchange standards such as HL7, ASTM, FHIR, SOAP, XML, DICOM, REST preferred
Experience with multiple Scripting languages like Java etc.
Experience with multiple interface development/management tools is preferred
Course work, certification, or experience in programming and analysis is required.
Basic understanding of database design and management
Fluent in English and 1 other language
Excellent IT functional expertise, IT product and industry knowledge in Healthcare and/or Laboratory Medicine preferred
Good relationship building skills with excellent consulting skills
Service-driven, commercially-minded
Good communication, interpersonal and influencing skills
Ability to identify and drive resolution of issues, excellent problem solving skills
Willingness to work in cross-functional teams
Impact of position
This position will be responsible to support the sales organisation to bridge the gap between CoreDx sales, DHS Commercial and DHS Delivery at the earlier phase before commit stage aligning the proposed solution and support in drafting SOW’s.
-To drive NPS loyalty scores supporting customer satisfaction goals and build referenceability for the AlinIQ portfolio by conducting post-implementation review and continuous improvement workshops & refresher training for example
To train internal stakeholders on the AlinIQ solutions in NHT or ongoing training (as required)
Support commercial excellence & value expansion strategies delivering key insights on expansion i.e. modules, product VE etc
This is critical to drive overall sales and client satisfaction with focus on AlinIQ Solutions
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Support ServicesDIVISION:CRLB Core LabLOCATION:India > Mumbai : BKC BuildingADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Not specifiedMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
