Description
Position at India Manthan Services Digital Content Assistant – iSP’s School Website Harmony Project Location: Bangalore Purpose of the roleThe Digital Content Assistant plays a supportive role in the International Schools Partnership’s (iSP) School Website Harmony Project. This transformative initiative unifies the digital presence of all iSP schools into a shared ecosystem and messaging framework. The Digital Content Assistant’s primary responsibility is to ensure smooth communication and content coordination with schools, following up on missing materials, scheduling updates, and helping maintain consistency across each site. The role serves as the liaison for schools, coordinating content between teams, handling updates, and ensuring a unified, authentic online experience that resonates with prospective families. iSP principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Key responsibilities – Digital Content Assistant Content coordination and communication
Act as the contact between content team and schools, following up on missing content to keep projects on schedule.
Communicate regularly with school representatives to confirm updates and clarify content needs.
Schedule and organise meetings with school personnel to address additional content requirements efficiently.
Content support and gap management
Assist the content team in identifying and tracking content gaps to ensure project completeness, including file labelling and alt tagging post-upload
Work with schools to organise missing information, aligning content with iSP’s framework while keeping each school’s unique identity.
Project management support
Maintain accurate records of content status and manage updates after school meetings. Use Monday.com to track tasks,, keeping the team on track.
Keep all stakeholders informed on content progress and coordinate any needed adjustments.
Administrative and ad hoc assistance
Help organise and update PowerPoint presentations, marketing, and communication materials.
Support the content team in coordinating image and video content for schools as needed.
Skills, qualifications and experience
Strong organisational skills: Ability to manage multiple content requests and keep track of progress across various schools.
Effective communication: Skilled in liaising with school representatives and stakeholders, with an approachable, professional manner.
Attention to detail: Meticulous in tracking content status, following up on missing items, and ensuring consistency across updates.
Basic project management experience: Familiarity with tools like Monday.com or similar platforms for task management and coordination.
Adaptable and proactive: Ready to assist with a range of tasks as needed to support smooth project operations.
Education and experience
Bachelor’s degree or equivalent experience in Communications, English, Project Management, or related field.
Minimum 1 years of experience in a coordination, communications, or support role.
Experience in a content-driven or digital environment is an advantage.
What we’re looking for
Organised and detail-oriented: Able to keep track of multiple tasks and maintain accuracy in all updates.
Collaborative and responsive: A team player who communicates effectively and helps keep the project running smoothly.
Proactive problem-solver: Ready to assist with content needs and fill gaps as they arise, supporting an impactful digital presence for all iSP schools.
iSP leadership competencies You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do:
Collaboration. Takes an active part in leading their function; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
Learning & getting better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback, supporting others in their continual learning, development and growth.
Innovation leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and can motivate and inspire others through the process of creation through to completion.
Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
Resilience. Can deal with setbacks and challenges calmly and effectively.
Community focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
Integrity & ethical management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
Leading & inspiring others. Supports, encourages and inspires students, colleagues and teams so that they give their best.
Understanding people. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.
Influencing & communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.
Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.
Strategic, commercial & financial awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.
Planning & decision making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.
Diversity & equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.
iSP commitment to safeguarding principles iSP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All postholders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. iSP commitment to diversity, equity, inclusion, and belonging iSP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
