Developer - Technical Writer

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

MEET YOUR TEAM

S/4HANA Cloud Foundation is at the center of S/4HANA Cloud development accelerating innovation delivery. We empower people to develop, run, and consume SAP’s Intelligent Enterprise in the Cloud. We build key power-user apps, components, frameworks, and content for S/4HANA Cloud relevant for application development across LoBs and for customers & partners to drive up ​customer adoption and satisfaction. This includes cloud enablement capabilities for S/4HANA like extensibility, analytics, data transformation, harmonized document management, responsibility management, partner enablement, output management, supportability, observability, development productivity tools and multiple other BTP based Reuse Services. We also contribute to product intelligence by embedding ​AI capabilities and Digital Assistance with Joule ​in our products & services.

WHAT YOU'LL DO

Our team, Cloud Foundation CNF, focuses on providing Cloud Native Services and Golden Path reuse capabilities for the BTP SaaS Foundation contributing to the BTP Golden Path on Kubernetes. As a User Assistant Developer within Cloud Foundation CNF, team you will work closely with colleagues globally with the following activities. 

• Creating user assistance (UA) deliverables that enable users to deploy, administer, and use SAP software. These deliverables include terminology, UI texts, guides, multimedia (graphics and videos), scripts, in-app help, tutorials, API references, and social media content.
• Contributing to software usability by testing and reviewing UI screens and texts.
• Structuring content and selecting distribution channels based on the information needs of your target audience.
• Collaborating with customers and internal stakeholders to continuously improve the quality of your deliverables.
• Preparing content for delivery, including metadata provisioning, following the standard production process.
• Define and maintain terminology and glossary in own domain for documentation and UI texts. 
• Contributing to initiatives aimed at revolutionizing user assistance at SAP, including leveraging Generative AI technology and focus on automation.

WHAT YOU BRING

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• 4 to 6 years of total work experience in technical writing.
• Experience in creating product documentation (preferably in DITA).
• Experience in creating social media content (for example, blogs, tweets, or YouTube videos).
• Excellent written and spoken English skills.
• Proven ability to simplify complex technical concepts and present them clearly and concisely.
• Solid understanding of Cloud technologies.
• Familiarity with SAP-specific technology such as BTP, CAP, CDS, Fiori, UI5 is a plus.
• Willingness to quickly acquire knowledge in new areas and adapt to change.
• Ensure quality in all deliverables by proofreading and editing content for linguistic correctness, readability, usability and correct terminology.
• Strong organizational skills, with the ability to work independently and manage deadlines effectively.

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​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 405396  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.