الوصف الوظيفي
About _VOIS _VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
About _VOIS India In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Job responsibilities The Demand Specialist focuses upon the provision of administration and provides good knowledge, working to the technology strategy and aligning the market demands and financial and commercial plans. They work on tasks related to the transformation of business demands, from ideas into defined and agreed Network and/or IT deliverables. The Demand Specialist has a good understanding of established concepts and procedures in demand and portfolio management activities to deliver the technology strategy. Typically reports to the Senior Demand Manager.
Owns delivery of all Projects/Programs requirements under a specified portfolio.
Follow Project Management Methodology with Intelligent framework & process excellence.
Manage Project/ Programme execution within the agreed budget, time, and quality guidelines.
Assesses and reports project deliveries' health with objectivity, accuracy, and transparency
Predicts and identifies risks/opportunities from interdependencies of programme deliverables
Ensures that appropriate stakeholders are engaged in risk identification and mitigation
Ensure agreed PM process/methodology adherence
Governance, performance, Risk, Comms Management
Support planning and execute customer engagement events
Perform Projects Performance Data Analysis and develop/present Reporting/dashboard
Skills
Excellent presentation, data analysis and visualization, communication skills (written and spoken)
Good understanding of Software engineering and/or IT Operations
Good working knowledge of Transition, Project Management and PMO office
Experience of managing medium to large Project transitions / PMO / Service delivery into execution
Programme/Project Management experience, Key relationship management
_VOIS Equal Opportunity Employer Commitment India:
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!
