It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
Key missions of the position: To provide exceptional customer service by efficiently managing Engineering Services business under Customer Support. Generating accurate quotes and invoices, actively participating in tenders, and ensuring timely support to the field parts and service sales team are key deliverables. This role is pivotal in enhancing customer satisfaction and driving sales success through meticulous attention to detail, proactive communication, and unwavering commitment to excellence.
Responsibilities
Roles and responsibility are as below:
1. Margin and Pricing Management:
Develop and implement pricing strategies to maximize margins.
Monitor and analyse pricing trends and market conditions to ensure competitive pricing.
Collaborate with sales and finance teams to set and achieve margin targets
2. Budgetary Quote (BQ) Submission:
Evaluate technical and commercial requirements from customers.
Prepare and submit budgetary quotes for the regional team within specified timelines.
Collaborate with Engineering and Supply Chain Management (SCM) teams to gather technical clarifications and delivery information for accurate quotes.
3. Tender Quoting:
Prepare and submit quotes for metro tenders through GEM (Government e-Marketplace) and IREPS (Indian Railways e-Procurement System) portals.
4. BQ Preparation:
Create budgetary quotes for new products based on technical manual recommendations.
Address must-change items and conditional-based items.
5. BQ Conversion and Follow-Up:
Consolidate and follow up on budgetary quote conversions with the regional team.
Coordinate with partner companies for HSN (Harmonized System of Nomenclature) and GST (Goods and Services Tax) details requests.
6. Monthly Reporting and Analytics:
Prepare monthly reports on budgetary quotes, considering tender and order data for IR and private customers.
Conduct monthly analytics of tenders and quotations to identify trends and opportunities for improvement.
7. Digitization in tendering:
Utilize internal software platforms (Configure, Price, Quote) and tools to prepare spares and tender offers.
Drive digitization and adoption of technological platforms in service operations.
8. Quality and Compliance:
Promote 5S principles for good housekeeping within the department.
People Management: No
Budget Management: No
Required Candidate Profile
Education/Training: BE/ B.Tech in Mechanical/ Electrical.
Professional Experience: 7 to 10 years
Key Competences (Transversal/Professional)
Competence & Level
Good communication : Intermediate
Presentation skill : Intermediate
ERP System (Oracle/SAP etc) : Intermediate
Microsoft Office : Excellent
Languages
English and Hindi
Tamil and Kannada (is an added advantage)
Other Specifications
Who are we?
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com
Our Commitment to Embrace Diversity:
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.