Introduction The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
As Deputy Group Manager, you will Lead Finance and Accounting client and handle Finance and Accounting operations across towers as the Global Operations Manager for R2R.
You will focus on Reporting, General Ledger Entries, Intercompany Reconciliation globally,Fixed assets and Cash and Bank management
Manage client engagements / contracts across geographies – Operations support for establishing processes, metrics identifications and reporting
Responsible for managing relationships with customers at the senior management level and ensure customer happiness
Demonstrate Thought leadership on brining value to the client – technology and analytics
Build and maintain robust tracking mechanism for key indicators of the operations to support decision-making
Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery
Run career development activities for team members, team leaders and managers, including performance management, feedback and training
Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met
Handle and ensure overall F&A delivery for various global regions.
Drive transformation projects
Manage account reconciliation process and drive policy adherence along with implementation of tools and usage
Responsible to drive productivity and efficiency per contractual requirement
Ensure adherence to control and compliance policies and procedures
Lead operational and governance calls with client and IBM internal Partners
Ensure Service Level Agreement (SLA) management and Issue protocol
Engage and effectively be responsible for the team through regular appraisals, connect and issue resolution
Build backup and cross training plans and ensure they are implemented and revisited regularly
Required Technical and Professional Expertise
Minimum 15 years’ experience in Finance and Administration Delivery
Proven experience in handling across aspects of Record to report
Ability to interact and lead multiple customers across the globe and handle issues
Experience to continuously look for opportunities to improve metrics and the validation of the data
Proven analytical and numerical ability
Validated presentation and interpersonal skills with flexibility in work hours
Preferred Technical and Professional Expertise
Strategic thought leadership in designing future state delivery and strategies for attaining them
Understands future employee, industry and Finance and Administration (F&A) trends and applies this understanding to develop solutions to create a high-performance culture
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with latest marketing trends
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications