Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities We are seeking individuals with business and technology consulting experience to configure and implement SaaS solutions for our customers. Consultants function as integrators between business needs and technology solutions. Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship. This role will work closely with customers and the Apptio Field Delivery team to design and configure customer solutions. If you have the passion and energy to work in an entrepreneurial and fast paced environment, you are the person we are looking for
Required Technical and Professional Expertise
Overall 6+ years of industry experience.
assist in gathering functional and business requirements from the client and translate them into a functional hosted solution design which meets customer needs, provides maximum solution value, and is within scope of Apptio products/services
Configure, test, and document Apptio dashboards and underlying data models to meet functional specifications
Work closely with other analysts and consultants in the organization to leverage skill sets and meet deliverable deadlines
Provide customer with end user training as needed
Collaborate with other departments in the company to ensure customer satisfaction and resolve issues in a timely fashion
Work with the product management and development organization to channel client feedback into future releases of the Apptio product suite
Work with content management to consolidate commonalities across customers into best practices and product templates.
Preferred Technical and Professional Expertise
Self starter able to come up to speed on complex, difficult concepts with minimal assistance
Team player with solid communication and presentation skills
Ability to breakdown complex information into simple solution requirements
Strong to expert skills in data analysis/manipulation
Knowledge of enterprise IT organizational, business, and technical environments
Strong English written/ oral skills
General understanding of basic financial concepts such as general ledger, budget, forecast and cost
General understanding of IT infrastructure concepts such as server, storage, virtualization and software applications
Experience with Apptio tool and certification
Experience with data dictionaries, data analysis and relational databases
Skilled at working with large data sets, quickly detecting and resolving data related issues
Skilled at completing technical design via iterative mockups
Basic programming skills and data analytics e.g. HTML, SQL, Excel, Access, Business Objects, etc.
Client focused attitude a customer advocate.
Ability to demonstrate analytical and problem solving skills.
