Grade Level (for internal use):
The Team: Dealer Services Team is responsible to provide relevant and insightful details regarding various OEMs to clients.
Impact and Responsibilities: Without this role, the business could be missing out on key data necessary to ensure accurate stores of information as well as deliver outgoing products to our clients.
In this role, you will be responsible for reviewing and improving existing processes, collaborating with teams to identify areas of improvement, and ensuring the successful implementation of task assigned. You will use your SQL/Python skills to analyze data and provide insights to support decision-making. Strong analytical, problem-solving, and communication skills are essential for success in this role.
Analysis of Automotive Dealers on a global level.
Research and review automotive websites to source required data.
Input data, from an automotive dealer locator, into a database using tools like MS Access, Alteryx.
Quality Assurance/Validation of database contents.
Manage and keep record of existing database.
Understand the entire work/data flow and be able to recommend process changes.
Create and fix Python scripts to ensure smooth functioning of the current processes
Able to work independently & collaboratively across domains
Answers internal or external customer questions/requests
Develop Business Requirements documents that outline improvements.
Follow guidelines and proactively raise alerts on functional/application/data risk.
Coordinate Project activities to ensure timely completion as per established guidelines.
Identify opportunities for process improvements and implement best practices.
Investigate and update Salesforce cases and provide solution.
What We’re Looking For:
Required Skills:
Bachelors degree required
Minimum 2-3 Years of secondary research experience.
Basic Python programming knowledge required.
Basic understanding of Global Automotive Market.
Proficient in use of MS office applications.
Good analytics skills.
Able to independently utilize websites & locate relevant information.
Strong attention to detail.
Proficient in written and oral communications.
Experience performing root cause analysis on data and processes to answer specific business questions and identify opportunities for improvement.
Analytical skills, abilities and experience in primary/secondary research.
Excellent logical thinking, problem-solving and decision-making skills, and the ability to work independently and collaboratively in a team environment
Preferred:
Knowledge of SQL or Alteryx will be preferred.
About S&P Global Mobility
At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.
For more information, visit www.spglobal.com/mobility.
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
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