Entity:
Job Family Group:
Job Description:
Key Accountabilities and challenges
Implement day to day customer master data queries and activities:
Provide site master data support for set up, transfers and retirement of sites
Retail site set ups.
Amendment of site details
Coordination with Terminal Partners
Analysis of Data and execution
Maintaining good relationships with business function
Ensure data input is consistent with the data standards and meets the required levels of completeness
Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, accuracy and participate on operations meetings on SLA agreements and critical metric measures
Ensure the integrity of data input is consistent with the data standards and meets the required levels of completeness. Complete sustainable data quality improvement plans that aligns to data policies and standards.
Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy
Generate and analyse MDM monthly performance reports/statistics for key quality measures of completeness, consistency, efficiency, and accuracy.
Identify and implement process and solution requirements for the master data management process
Regularly supervise and resolve outstanding master data management issues. Based on agreed trigger points, further increase to higher levels of authority for solution or direction and feedback
Identify and give to the improvement of defective trends or areas of process performance weakness in the end-to-end process.
Chip in towards the data enrichment process for the Data sub-tower on a continuous improvement cycle
Working hours (ANZ/ASPAC/UK/Europe/US shift) to support Business Partners
Role will cover US applications.
Key Relationships:
Sales, Sales Operations & Marketing teams
Logistics & Supply teams
Distributors & Resellers
External business partners
Crucial Education & Experience
Fluent in English language with the ability to express any idea without hesitation, have good vocabulary and grammar; people understand you easily. Both your spoken and written skills are good.
Bachelor’s degree or equivalent experience in management, Business, Finance, Accounting, or related field
Minimum of 4 -6 years of demonstrated ability handling a client-service oriented function with experience in Procurement / Supply chain/Customer or Finance field experience
Proven track record in master data systems management and development; with hands-on experience dealing with data conversion, consolidation, enrichment, and harmonisation.
Sound experience in SAP or any other ERP system is required.
Experience of working cross culturally and in an international environment
Ability to communicate and influence across different levels in the organisation.
Engaging and collaborative way of working
Resilient and experienced in working in sophisticated environment.
Mindsets
Own your success - Accountable for delivering innovative business outcomes; Seeks opportunities to improve and digitize process delivery; Adheres to safe and ethical work practices.
Think big - Actively builds own knowledge, capabilities and skills for the future; Values teamwork and collaborates to achieve results.
Be curious - Willing to suggest new ways of working, processes, and technologies; Ensures the delivery and improvement of digital solutions to benefit customers.
Effortless customer experiences - Understands customer needs and delivers digital detailed self-service customer experiences.
Digital first - Applies creative digital solutions to solve problems.
Key Competencies
Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and organisational change.
Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans.
Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state!
Digital Fluency - Optimally uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data
Analytical Thinking - Systematically breaks down a sophisticated problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a sophisticated problem or situation. Challenges assumptions and reliability of acquired information.
Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights
Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new insights, projects and opportunities
Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the collaborator. Knows when and how to use the chain of command
Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and tackle problems
Relationship Management - Establishes and handles relationships with peers and internal business partners to achieve results
Eye For Business - Identifies new or alternative approaches to performing business activities more efficiently
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.