Data and Analytics-Business Analyst- Associate

As an Analytics Associate, you'll work with the risk team to generate thoughtful analytics and recommendations to the business concerning strategy development, implementation, operational controls, and performance monitoring which is poised to be the central MIS group for all functions

Job Responsibilities:

• Responsible for supporting day-to-day operations/tasks related to a functional area or business partner
• Ensures projects are completed according to established timelines
• Participates in cross-functional teams as an SME from MIS
• Duties may include, but are not limited to assembling data, building reports/dashboards, and providing input on out of the box solutions for our business partners.
• Identifies risks and opportunities along with potential solutions in order to unlock value.

Required Qualifications, Skills and Capabilities:

• Graduate Degree and 6 years of professional experience in a combination of business + relevant MIS/ technology/ reporting experience
• Experience in business operations & procedures along with the ability to tie into business fundamentals
• Must have first-hand experience & knowledge of querying different databases & other source systems for data analysis required for reporting
• Must have first-hand experience & knowledge of creating reports/ business intelligence solutions using tools like (but not limited to) Tableau, Cognos, Python, Alteryx, SAS etc.
• Prior experience in reporting and data analysis development with ability to meet stringent deadlines
• Prior experience with call center technology data (Avaya CMS, IVR, Aspect, eWFM) is desired
• Prior experience with Fraud Operations, CTO Operations and other Consumer and Community Banking departments is desired

Preferred Qualifications, Skills and Capabilities:

• Ability to write/understand SQL (PL/SQL, T/SQL, PostgreSQL or similar) and Data Analysis experience
• Creating and deploying reports with a BI tool (examples include but not limited to Tableau, Microstrategy, Cognos, SSRS)
• Preferred – Alteryx, R/ Python, Anaconda, HIVEQL, exposure to Cloud Database

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.