https://bayt.page.link/DAZ5vCVU25W5vk1R7
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

Project Role : Customer Service Representative
Project Role Description : Provide functional, technical or administrative support to resolve customer problems and queries.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : Graduation
Summary: As a Customer Service Representative, you will provide functional, technical, or administrative support to resolve customer problems and queries. You will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients. Your typical day will involve addressing customer inquiries, troubleshooting issues, and providing timely and accurate solutions. Additionally, you will collaborate with cross-functional teams to improve customer experience and contribute to the overall success of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Assist customers in resolving their queries and issues. - Provide technical support and guidance to customers. - Troubleshoot and diagnose network-related problems. - Collaborate with internal teams to resolve complex customer issues. - Maintain accurate records of customer interactions and transactions. - Identify opportunities for process improvement and suggest solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Good To Have Skills: Experience with network monitoring tools. - Strong understanding of network protocols and technologies. - Knowledge of routing and switching concepts. - Experience in troubleshooting network issues. - Familiarity with network security principles. - Excellent problem-solving and analytical skills. - Effective communication and customer service skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Enterprise Network Operations. - This position is based at our Indore office. - A Graduation degree is required.Graduation

About Accenture


Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com



Equal Employment Opportunity Statement



All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


Accenture is committed to providing veteran employment opportunities to our service men and women.


لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.