automate complex decision-making for customer centric industries, like Utilities, Financial ... directly impacting the employee and customer experience. Key Areas of Responsibility ...
take you further. Digital Business Service (DBS) is a pivotal part ... global businesses and helping improve customer service and efficiency. DBS combines global ...
matters–at the Moment of Service™. Our commitment to internal AI ... is within the IFS Enterprise Service Management Business Unit. The goal ... . We're taking traditional IT service...
and data management. · Understand the customer group and their requirements and ... data management solutions. · Ensure consistent service delivery of agreed process and ...
to be skilled in understanding customer needs, setting and managing expectations ... , building customer confidence through effective communication, reliable ...
inform better decisions and strengthen customer relationships. From strategy to execution ... , cable and satellite communications and service providers Media & Entertainment – Focuses...