Customer Support Specialist - Kindle Direct Publishing ( ... Publishing (KDP) is a self-service publishing framework for publishing e ... service levels * Follow company policies
and global service capability. Job Description The role requires customer cold calling ... timely manner. Qualifications •Proficient in customer handling via calls with...
business results. The services include customer ticket troubleshooting and debugging, handling ... , tooling and automation to improve customer support experience Key job responsibilities...
especially pricing. •Work with the customer service team to coordinate sales activity ... . •Investigate and help to resolve customer concerns promptly. •Report and record ... customer...
