Customer experience Specialist

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

• Excellent communication skill in English is mandatory.
• High customer-centrist mindset.
• Review accounting documents, identify errors and provide solution
• Guides and supports Operations proactively (Continuous Improvement Process CIP, Standardization)
• Good knowledge of MS Office applications (Outlook, Excel, Word, PowerPoint) Accounting/ usage of Digital Tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Bachelor's Degree in any discipline

0-3 years