Credit and Collection Analyst

We are seeking two dedicated and experienced collectors to join our Credit and Collections department in India. The ideal candidates will be responsible for managing and collecting outstanding accounts receivable, ensuring timely payments, and maintaining accurate records. Will be required to work in US PST hours.

Key Responsibilities:

• Contact customers to collect outstanding payments via phone, email, and mail.
• Maintain detailed records of collection activities and customer interactions.
• Collaborate with the finance team to reconcile accounts and resolve discrepancies.
• Monitor accounts to identify overdue payments and take appropriate action.
• Provide regular reports on collection activities and account status.

• 2  years + prior experience in collections or a related field.
• Degree in finance, accounting, business administration, or a related field is preferred.
• Strong communication skills.
• Excellent attention to detail and organizational abilities.
• Proficiency in SAP and Microsoft Office Suite.
• Intermediate/advance excel skills required.
• Understanding of credit and collections processes.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.