Core Operations - Team Lead

.Job Description

Key Responsibilities :

• Managing team of 5-8 team members
• Acting as a point of contact for both JVs
• Serves as a Subject Matter Expertise from Captive standpoint
• Working closely with the US Recon team to support new clients on-boarding
• Monitor JV SLAs closely and flag for any non-adherence
• Identify & track JV errors and escalate to the JV Management
• Track all change request received from change management teams and ensure they are actioned from Recons prospective
• Ensure audit packets for clients are updated correctly by team and signed off
• Review the JV SOPs to ensure all the BAU activities performed by JV are captured
• Supports the preparation of SOPs, risk assessment and contingency planning
• Support change and process improvement initiatives working with the various impacted groups
• Provide with regular updates on activities and escalate issues timely

Scope :

The role operates as an emerging leader role managing set of people expertise in the cash/stock recon oversight across multiple clients based out of UK/US

Key Skills, Experience & Qualifications :

• Degree in Business, Finance, Operations Management or related field, or equivalent.  An MBA or M.S. degree is preferred
• 5 - 7 years reconciliation experience in a large financial services organization
• A detailed understanding of the procedural, technical and product requirements within a Reconciliations team
• Strong analytical skills and client service focus
• Ability to effectively communicate with colleagues, India managers and team leaders, onshore management and IT, both on the telephone and in writing
• Display initiative and independence to proactively partner effectively with the Joint Venture and Oversight teams
• Display awareness of work levels and business needs by identifying and taking prompt action on priority items
• Excellent time management skills, along with strong problem resolution and analytical skills.
• Computer literate – Word, Excel, PowerPoint, Visio, MS Project
• Experience in one or more of the following reconciliation products is a distinct advantage: TLM/P SmartStream, PLM, RecXpress

State Street's Speak Up Line