Control Monitoring & Testing Automation- Services Lead (C13) - SIS
About CITI
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200+ years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.
About AIM:
Analytics and Information Management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world.
What do we do:
We simplify, streamline, and automate controls Monitoring & Testing—strengthening our ability to prevent issues.
Control Monitoring & Testing Automation (CMTA) Team automates manual testing through data driven capabilities using industry standard tools & techniques in collaboration with Business, Internal Audit, Internal Citi Risk and Control and Technology.
Through automation we identify control, testing gaps and provide the evidence to Business/Risk teams to mitigate any type of risk like Regulatory/AML/KYC/Sanctions/Anti Bribery/Sales Practice/Reputational/Fraud and Theft.
Role:
The Control Monitoring & Testing Automation- Services Lead (C13) is a mid-senior level management position responsible for leading a team of Automation Analysts tasked with accelerating the transition from manual, sample-based testing of controls to automated, full-population testing across the Services businesses. The team is responsible for providing thought leadership in the technical design & development of control testing automation solutions, as well as overseeing the progression of automation requests across all phases of the deployment lifecycle (requirements design, development, validation, production deployment).
This position reports to the Control Monitoring & Testing Automation- Services, Markets & Banking Lead (C14) and is both a strategic and execution-focused management position accountable for driving the advancement of control testing automation solutions. This is accomplished through robust data and analytics disciplines, standardized design/development processes, establishment of best practices and strong partnership/collaboration with Technology and the Control Testing Utility. The Control Monitoring & Testing Automation- Services Lead (C13) is an expert on data-based control and control testing digitization and automation techniques with great familiarity with existing and emerging technologies around data management and data analytics.
Responsibilities:
- Responsible for end-to-end delivery of control monitoring & testing automation tools for Services businesses, overseeing development life cycle of Control Monitoring & Testing Automation from requirement management to implementation.
- Serve as technical subject matter expert in the tools and capabilities leveraged in the deployment of automated control monitoring & testing solutions (SAS/SQL/Python development, low-code automation tools, etc.)
- Oversee the control Monitoring & testing automation pipeline, responsible for escalating any roadblocks and continuously forecasting the work effort.
- Develop and implement data analytics strategies to support business objectives and drive decision-making processes.
- Provide strategic recommendations based on data-driven insights to support business planning and resource allocation.
- Stay current to industry trends and emerging technologies in data analytics to constantly improve process and methodologies.
- Liaison with Business, R&C teams, Operations and Technology stakeholders to identify Control Testing Automation future opportunities and create framework around it.
- Critically Assess new tools and identify those that align with organizations goals and technical landscape.
- Proactively communicate control monitoring & testing automation progress to Senior stakeholders.
- Lead a team of Mangers and SMEs (Designers, Developers, Testers, solution Leads, production support etc.) & Automation Development Analysts tasked with:
- Serving as Automation architect & developer by translating business requirements into a technical design and developing an automated solution.
- Identifying the specific data sources, and underlying data elements, that will be used to automate control monitoring & testing solutions (full-file control testing vs sample-based).
- Developing code (SAS, SQL, Python) to interrogate data sources (Teradata, Hadoop, SAS Grid, etc.) and validate starting population and exception logic.
- Producing a standardized, handoff package to document the technical requirements needed for accelerated code development.
- Formulating and defining scope and objectives for complex, high-impact automated control testing solutions and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards.
Qualifications:
- 12+ years relevant experience in data analytics and/or automation, 5+ years of direct management experience.
- Knowledge of software development and automation tools (SAS, SQL, Python, PySpark, Hive, Altryx) programming languages and best practices
- SME in Services (TTS, payments, cash, Trade, Commercial Cards) Domain with more than 2+ years of experience
- Working knowledge of source systems like Olympus, Optima, CSF, RCF, ARDF, BANKIT/BKB, Trims, GARANTIAS, GPOS, Shipping , ALPS, Flexcube, T3, Pearl, CRM/ CIW, CITIDOCs etc.
- Proven record of achievement in leading an analytical team with discipline and process.
- Effective communication, written and presentation skills.
- Excellent people and relationship management skills with the ability to influence others and foster a sense of collaboration.
- Exemplary analytical and continuous improvement skills.
- Independent thinker and able to perform a credible challenge of businesses/functions.
- Demonstrates an ability to anticipate and react appropriately to important changes in the business direction and customer behaviors and preferences.
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Strong sense of accountability and ownership, with strong results orientation
- Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network
- Self-motivated and detail oriented
- Exhibit problem-solving and decision-making skills
Education:
- Bachelor/Master’s degree in information systems/technology/Statistics/ Mathematics/Computer Sciences/ Engineering, or a related quantitative field is required from a premier institute.
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Job Family Group:
Decision Management
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Job Family:
Data/Information Management
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Time Type:
Full time
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