Control Manager - Program - Associate

Control Management maintains a strong and consistent control environment through a joint accountability model with each line of business to mitigate operational risk. The team supports risk and control management for Employee Compliance, Employee Related Practices, and Consumer & Community Banking Human Resources.

As a Control Manager Associate, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally, you will ensure the team assists in top down risk analysis, real time control issue detection, escalation, root cause analysis and remediation.

Job Responsibilities:

• Support proactive Employee Compliance risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Participate in the assessment of policy changes and legal obligation impacts to the CCB business in partnership with stakeholders 
• Organize resources for end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
• Engage with control colleagues across CCB business, operations management, legal, compliance, risk, audit, regulators and technology control functions
• Other duties as assigned

Required, qualifications, skills and capabilities:

• Bachelor’s degree or equivalent experience required.
• 5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
• Knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Preferred, qualifications, skills and capabilities: 

• Project management experience preferred
• Procedure writing
• Networking - Exceptional relationship building skills, including collaboration and the ability to influence stakeholders in a meaningful and actionable manner
• Communication / Presentation - excellent written and verbal communication skills 

Problem solving / analytical skills - solid critical thinking, attention to detail, and analytical skills necessary 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.