Control Management – Executive Assistant

You confidently make independent decisions in managing administrative duties. You gain insight into the priorities of the team you support and apply this understanding to your daily tasks. You take initiative and solve problems effectively. Your communication skills, both written and verbal, are exceptional—clear, concise, and direct. You exhibit excellent phone etiquette and take ownership by ensuring follow-ups are completed when necessary. You exercise tact and discretion when handling confidential matters.

Job Summary

As an Executive Assistant within the Controls Management team, you will be responsible to make independent decisions in managing administrative duties. You will be required to take initiative and solve problems effectively. 

Job responsibilities

• Ability to manage and handle complex and detailed calendars, dealing with multiples and or urgent meeting conflicts, setting up of meetings and conference calls, internally and externally. Handle all associated logistical aspects
• Ability to work in a fast paced, ever changing environment and to effectively handle multiple priorities with a calm, professional and willing attitude
• Ability to answer phones professionally, field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
• Coordinate travel arrangements (air, hotel accommodations and ground transportation); prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers
• Process invoices and Travel and Expense claims for team members timely. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
• Open to taking on increased and/or new responsibilities at any time
• Assist with overflow, special projects, assistant back-up coverage and day-to-day tasks
• Assist in preparing Management reports, program managing asks
• Support business management activities like seat management; team event management and other activities as per requirement

Required qualification, capabilities and skills

• Bachelor degree in any stream
• Minimum 2 years of experience in an Admin Administrative Assistant role
• Strong working experience with Microsoft Word, Excel and PowerPoint
• Knowledge of general office procedures (e.g., scheduling, expenses, calendar management)
• Superior oral and written communication skills

Preferred qualification, capabilities and skills

• Adaptable team player, Good problem-solving ability, and Effective interpersonal skills
• Excellent telephone etiquette
• Tact and good judgment in confidential situations and proven experience interacting with senior management.
• Ability to adapt procedures, processes, and techniques to the completion of assignments.

Shifts:

• EMEA Shift

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.