Control Management – CORE Metrics Program – Associate

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.  Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

The Risk Management and Compliance (RM&C) Control Management team is responsible to create a strong and consistent control environment across the RMC organization. With Control Managers (CMs) appointed for each Line of Business Function and Region, there is a comprehensive coverage/accountability model that promotes early compliance and operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk. 

As a Control Management – Compliance and Operational Risk Metrics program - Associate, you will spend each day working closely with key stakeholders to drive compliance and operational risk and controls initiatives across Risk Management and Compliance (RM&C).

Job Responsibilities:

• Oversee and implement essential tasks related to the Metrics Program for RMC including: 
  • New metrics addition, establishing adherence to metrics SLAs, identification and working with RM&C CMs to resolve data quality exceptions, other relevant maintenance activities 
  • Understand & analyze Compliance and Operational Risk Metrics Framework requirements to align with program requirements, confirm appropriateness of metrics. 
• Work with Risk Management and Compliance (RM&C) Control Management (CM) colleagues to develop an understanding of the Risks & Controls and Metric Program 
• Build knowledge of Risk Management & Compliance and Risk & Control practices
• Deliver accurate status reports and appropriate reporting for monthly reviews and other reporting.
• Identifying meaningful metrics to inform on the health of the Compliance and Operational risk and control environment. Report/summarize various initiatives for management
• Design and implement automation solutions for Risk Management and Compliance (RM&C) Control Management activities

Required qualifications, capabilities, and skills:

• 5+ years of relevant post qualification work experience in metrics, data governance, data integration and dashboard/reporting development experience and tools 
• 4+ years of demonstrated experience with BI tools such as Alteryx, Tableau, Microsoft Office (Excel, SharePoint and PowerPoint), handling data, working understanding of databases, SDLC and quality assurance/control concepts and metrics. 
• Strong communication, project management and collaboration skills.
• Creative problem-solving skills – ability to approach an issue / initiative with an innovative yet pragmatic, commercially reasonable approach to achieve desired outcomes 
• Careful attention to detail, with keen ability to quality check own work and the work of others
• Self-starter, able to take the initiative and operate in the group with minimum supervision on a daily basis
• Able to work effectively in a rapidly changing environment to meet deadlines and deliver high-quality results.

Preferred qualifications, capabilities, and skills:

• Advanced automation skills in Python, PEGA is a big plus
• Relevant experience in Risk Management & Compliance processes and Compliance and Operational Risk Framework is a plus

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.