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At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.
We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.
We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.
Operations & Advisory (O&A) is an internal global shared services and technology solutions organization within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centers and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience.
The purpose of the Content Solutions senior analyst (CSSA) is to manage the day-to-day Customer Management System (CMS) activities of the people portal, ensuring that we deliver a great and efficient P&C platform for our people.
The KMSA will build strong partnerships with team members, content owners and other P&C stakeholders; they will apply their expertise in content management and graphic design to deliver an engaging, compelling portal experience.
Manage the day-to-day CMS activities of the people portal, ensuring that we deliver a great and efficient P&C platform for our people.
Lead the update of core P&C content, ensuring the content is fit for purpose and matches content owners’ requirements
Understand and apply correct personas to target specific audiences
Ensure the content owners have applied the writing style guide and propose improvements where applicable
Apply content governance practices
Engage content owners during the testing phases
Report progress, risks, issues, dependencies
Ensure that the optimal design is applied to pages using correct layouts, images, and writing styles to help content remain modern and fresh
Support BAU and project activities
Develop positive working relationships with numerous bp content owners
Truly understand the business requirements and work to resolve problems within your area, challenging the status quo and making proposals to deliver against objectives
Evaluate, communicate, and coordinate the functional and technical impacts of configuration and other decisions to stakeholder groups
A university degree or professional qualification, or equivalent experience
Degree or professional qualification in a relevant field, or equivalent experience.
3+ years of experience in HR systems, business analysis, process development / documentation and supporting HR business
Strong understanding of HR guidelines and standard processes
Exposure to projects that use Agile and Waterfall methodologies
Experience in graphic design
Experience working within a global organization, including using social media style tools to support communications and engagement across time zones
Continuous learning
Psychological safety
Legal and regulatory environment and compliance
Stakeholder management
Continuous improvement
Organizational knowledge
Analytical thinking
Agile core principles
Resilience
Teamwork
Coaching
Customer centric thinking
Technical:
Content management solutions expert
Knowledge of Salesforce is a plus
Ability to edit imagery with Photoshop or similar software
Able to use independent judgement within your area and contribute in a team environment
Experience of translating business requirements into functional designs
Strong attention to detail
Strong problem solving, troubleshooting and analytical skills – curiosity to get to the root cause and continuously learning
Exceptional image editing skills
Behavioural:
Proven track record of evaluating and driving ‘value-added’ solutions
Stakeholder management – ability to engage with and influence key business stakeholders.
Ability to prioritize workload and complete tasks independently, providing timely follow-up and resolution
Experience of succeeding in complex and changing environments, including ability to work effectively in a fast-paced environment and handle daily planned and unplanned operational activities
Strong team alignment skills and ability to work collaboratively with each other
Adept at working on multiple concurrent projects with nominal supervision
Exceptional skills and expertise of business processes, and content management systems
Microsoft Office skills, extensive understanding / experience using Excel
Actively working to develop capability with an equal blend of EQ, IQ and drive.
At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.
We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits.
Reinvent your career as you help our business meet the challenges of the future.
Apply now!
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Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.