Content Management Administrator Assistant Manager

Description - ExternalSome careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Content Management Administrator Assistant Manager 

Principal responsibilities

• Build customer focused, engaging content in our Content Management System (CMS) according to supplied briefs.
• Ensure all content is accurate and adheres to copy and content standards.
• Troubleshoot and facilitate the resolution of technical issues with the PWS and/or content management system
• Communicate effectively with stakeholders at a local, regional and global level
• Local market stakeholders – PWS Lead, CVM, Customer & Marketing
• Regional stakeholders – Cross-functional teams, Customer and Marketing
• Global stakeholder – Global Customer & Marketing, Global Content and Global Public Website
• Other stakeholders – Risk, Legal, Regulatory Compliance, IT and Dynamic Platform
• Build collaborative relationships with relevant teams at a local, regional and global level
• Work effectively as part of a cross-functional team within DMES Ops
• Proactively share best practice and knowledge around content management with relevant teams, providing insight and recommendations as appropriate