Consultant, Sales Engineering - DWDM/OTN/Control Plane L0 & L1

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Responsibilities

• Accountable for the defined business outcomes within assigned territory or accounts
• Assist the account teams in identifying, qualifying and engaging the customers at all levels both at a technical and business level.
• Coordinate and collaborate with various departments such as product management, engineering etc. to influence feature and function roadmaps for Ciena’s packet optical portfolio.
• Act as a customer advocate to internal teams and a trusted advisor to the customers
• Assist in assessment of potential product features, providing input on prioritization.
• Be capable of presenting to large audiences on the subject matter.
• Influence and capture customer applications to ensure product fits with Ciena portfolio.
• Understand the evolution of Ciena’s product portfolio and articulate these plans to customers at a senior level.
• Strong business development/commercial acumen to partner and support the regional strategy in moving into adjacent areas and evolving our packet optical Networking portfolio engagement.

General Activities

• Excellent knowledge of Telecommunications market – next generation DWDM technologies, DCI, Metro, regional and national long distance network design and
• Mentor junior members of the team
• Drive advanced architecture discussions that incorporate packet optical, OTN switched Network Management and automation. ​
• Manage customer requests and coordinate activities.
• Review quotes, RFX's, and forecasts
• Ability to present conceptual technology including but not limited to control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects and designs.

Areas of impact

• Ability to engage different market segments including but not limited to Datacenter, utilities, Tier 1/2/3 Operators, wholesale operator and enterprise.
• Telecommunication networks, Network management, & SDN (domain controllers) preferably with knowledge of network automation solutions.
• Ability to liaise with Ciena engineering personnel to capture new feature requirements, articulate the key feature requirements and position the Ciena solution to meet those needs.
• Relationship skills and ability to inspire trust and influence others including senior Execs.
• Expert level knowledge, of control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects.
• Ability to drive RFP’s and communicate technical quotations accurately.
• Understanding of competitive sales environment.
• Understanding and commitment to Ciena’s Strategic pillars and direction.
• Professionalism in attitude, conduct, and appearance.
• Good understanding of current telecommunication architecture approaches and have the capacity to lead technical discussions across multiple network areas.

Experience

• Technical Degree; B.E./B.Tech
• Expert in architecting complex Layer-0, layer-1, DCI , Metro and regional/ long distance transport Networks
• Should have a good understanding of ,Layer-2, Layer-3 technologies.
• 10 + years telecommunication industry experience
• Prior hands-on experience in planning, design or deployment of large L0/L1 control plane networks is a definite plus.
• Solid proven experience in the communication industry although must be commercially minded, the candidate will have a hands-on background with sales experience to add to the technical capabilities.
• Demonstrate decision-making and problem-solving skills.
• Excellent presentation, interpersonal and communications skills.
• Excellent written and verbal communication skills (English), both technical and non-technical.