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Job Description

As the Communications Specialist & Press Officer, you contribute to added customer value, a strong brand and increased sales by ensuring high quality Media Relations and PR & Communications activities. You work towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work. You plan, execute, and follow up your Sales Market PR and communications activities in accordance with H&M Brand guidelines and policies. You act as a Sales Market spokesperson working with reactive and proactive media relations.  You are responsible of adapting internal communication to the Region’s need.


You have a strong business & brand focus and are insight and data drive, with proven ability to drive results and work towards goals. You have a track record of creating results, both by strengthening and protecting a brand with PR & Communications, both proactively and reactively. With your passion and knowledge in PR & Communications, you are an excellent relationship builder, and you find innovative ways to engage our customers and stakeholders.​


  • You are responsible for communicating H&M messages in a trustworthy way, both externally and internally, together with the PR & Communications Manager.​
  • Support the PR & Communications Manager in setting tactics and plans that will support regional objectives, based on insights from each individual market and with H&M’s customer in focus.​
  • Develop and maintain network with key media and other key stakeholders in your region, supporting regional objectives for India with proactive and reactive Media Relations strategies/tactics.​
  • Set and drive the development of a strong Internal Communications Strategy ensuring effectiveness in both messaging and use of channel to achieve set objectives on a sales market level with few adaptations and where synergies can be found between sales markets/other regions.​
  • You are the key player of the Regional Crisis Management team as the back up to the PR & Communication Manager, where you support, guide and coordinate.​

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Qualifications

To be successful in the role as the Communications Specialist & Press Officer, you should have a strong business & brand focus and are insight and data driven, with proven ability to drive results and work towards goals. You have a track record of creating results, both by strengthening and protecting a brand with PR & Communications proactively and reactively. With your passion and knowledge in PR & Communications, you are an excellent relationship builder and find innovative ways to engage our customers and stakeholders. You bring others onboard through inspiring, clear and inclusive communication where you lead with an ambitious and pragmatic approach.​


  •  A formal education within Communication & PR is meriting – if not at least 5 years’ experience from similar positions within PR/Communications
  • Strategic mindset and strong project management skills where you optimize and make projects come alive through great executive.​
  • Excellent relationship builder with clear communication skills, including fluent written and spoken local language and English. Knowledge in other languages is meriting.​
  • Strategic experience in media relations, both Corporate PR, Brand PR and Crisis Communications, with proven track record.​
  • Experience in high level media analysis, competence with digital/tech and working independently to provide solutions and work towards goals.​

Sounds interesting, click here for the complete role description



Additional Information

This is a full-time position, reporting to Roma Lakhani, PR & Communications Manager for India.


This position is based at the Office in Bangalore, Karnataka, India.


Apply by sending in your CV in English as soon as possible, but no later than December 28th, 2024. Due to data policies, we only accept applications through career page.


Global Benefits


We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.


In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries


Inclusion & Diversity


H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.


We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.


Company Description


H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.




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