CMO Change Lead

Are you interested in making a real scientific impact through your everyday work? Would you enjoy working in a team-focused environment as you explore unique career opportunities?

If you are looking for a company where you can personally advance healthcare and make a difference in peoples’ lives with your bold ideas and unique point of view, consider working at   Labcorp Drug Development as a CMO Change Management Lead/CMO Change Manager

In this role, you will be accountable to lead the change strategy for our new technology deployment including the one dedicated to our digital Client Experience (dCX) and Customer Experience (CX) transformation, in partnership with the executive leadership team and functions including PMO, program management, marketing, commercial, project management, quality, IT and legal. The incumbent will manage change by providing the business with an understanding the impacts of all change, driven externally or internally, on the business architecture, assigning delivery of change to operational teams and prioritizing across the entire portfolio of change within the business.

Change Management responsibilities

• Manage and lead change management programs for our CMO - digital Client Experience (dCX) and Customer Experience (CX) transformation
• Lead organizational change management work streams with a structured methodology / process
• Manage and support cross functional team across multiple geography to orchestrate and deliver successful change program on time and on budget by increasing employee adoption and usage
• Define, develop, and execute change strategies / plans as per the business requirements
• Facilitate leadership alignment workshops to clarify business transformation vision and scope, case for change, and program governance model
• Evaluate the change impact and organization readiness to identify and mitigate potential risks
• Identify and define benefits as part of change program
• Create communication and stakeholder engagement plans to enable smooth implementation of the change strategy
• Install and manage the change agent network
• Prepare and manage the implementation of training strategies and plans (consist of delivery plan and methods, environments, tools and scheduling)
• Support development of communications relevant to change initiatives (establish change corners, roadshow artefacts, newsletters etc.)
• Define success metrics and measure performance against different change initiatives
• Support organizational design interventions and define roles and responsibilities
• Create and maintain user personas and journey maps

Skills and attributes for success

• Excellent written, oral and presentation skills, including business narratives and storytelling
• Excellent stakeholder engagement skills
• Strong facilitation skills with senior stakeholders to drive decisions and consensus
• Understanding of functional processes such as IT, HR, Finance and transformations of these processes
• Strong MS Office skills – particularly, to develop engaging presentations
• Significant experience in leading transformations and strategic initiatives, and leveraging consulting skills, project and change management as key enablers
• Ability to work with teams across cultures, geographies and organizational ranks
• Analytical judgment and decision-making ability along with critical thinking skills
• Willingness to conduct multi time zone meetings outside of local business hours, if required

What will make you eligible for this role?

• MBA or equivalent advanced education 
• 8+ Years of organizational change management relevant experience
• Experience of managing workstreams / project initiatives in large scale, complex transformations
• Proven ability to guide, lead and coach client leadership / project teams across the lifecycle of complex programs and strategic initiatives
• Experience of managing senior stakeholder relationships
• Being hands on with delivering impact assessments, training and communications
• Awareness and experience of leveraging technology as enablers

What will give you an edge?

• Certification in Change Management (PROSCI, APMG etc.) and Agile methodology

Get to know Labcorp Drug Development

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.

Here, you can join our more than 75,000 employees, serving clients in more than 100 countries, as we work together to make a real impact on people’s lives.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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