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Job Overview: We are seeking an experienced and customer-oriented Clubhouse Manager to oversee the operations of Vivarea's clubhouse facilities. The ideal candidate will ensure smooth daily operations, maintain high standards of service, and create an engaging environment for residents.
Key Responsibilities:
Oversee daily operations of the clubhouse, including fitness center, swimming pool, and recreational areas
Manage and train clubhouse staff to deliver exceptional customer service
Develop and implement policies and procedures for clubhouse use and maintenance
Plan and coordinate resident events and activities to foster community engagement
Ensure all facilities are well-maintained, clean, and safe for residents
Handle resident inquiries, feedback, and complaints promptly and professionally
Manage clubhouse budgets, including expenses for maintenance, events, and supplies
Coordinate with vendors and service providers for maintenance and repairs
Ensure compliance with health and safety regulations
Maintain accurate records of clubhouse usage, membership, and financials
Collaborate with the property management team to align clubhouse operations with overall property goals
Implement and oversee clubhouse reservation systems
Qualifications:
Bachelor's degree in Hospitality Management, Business Administration, or related field
5+ years of experience in clubhouse management, hospitality, or related field
Strong leadership and team management skills
Excellent customer service and interpersonal skills
Proficiency in MS Office and property management software
Knowledge of health and safety regulations related to recreational facilities
Experience in event planning and coordination
Ability to work flexible hours, including weekends and evenings
Strong problem-solving and decision-making skills
CPR and First Aid certification (preferred)
What We Offer:
To Apply: Please submit your resume and a cover letter detailing your relevant experience and why you're interested in this position to [email address].
JLL is an equal opportunity employer committed to creating an inclusive work environment.
Location:
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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