Work Flexibility: Hybrid or Onsite
Position Description: Vocera now a part of Stryker is looking for a Client Services Engineer(CSE), your mission will be to provide dedicated services and support to help doctors, nurses, clinical staff, IT organizations, and system administrators deliver extraordinary patient care using Vocera solutions. You will be working in a dynamic, fast-paced, collaborative environment in the post-deployment phase of the customer lifecycle. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone and email. You will use your technical expertise in partnership with clinical leads to implement and optimize solutions providing high-quality, high-value, end-user experiences.
As a CSE you provide remote services to customers around the world. Due to the geographic diversity of our customer base, work schedules are assigned between 6 am to 6 pm Pacific Time. This position reports to the Supervisor, Client Services
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