General Summary:
Develops, defines, and executes plans of record, including: schedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders.
Minimum Qualifications:
Preferred Qualifications:
• Master's degree in Engineering, Computer Science, Business Administration, or related field.
• PMP Certification.
• 15+ years of Program Management or related work experience.
• 4+ years of experience working in a large matrixed organization.
• 4+ years of experience with program management tools such as dashboards, Gantt charts, etc.
• 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Vice President level and above).
Principal Duties and Responsibilities:
• Applies project management strategies to review and translate high-level requirements into program goals and prioritized deliverables, coordinates business processes (e.g., project change management, communication), and drives decisions necessary for program delivery by partnering with program sponsors.
• Manages and takes responsibility for multiple large programs/technology varying from moderate to complex by applying up-to-date and innovative program management best practices.
• Develops, guides, manages the execution of, and reviews program Plan of Record (e.g., on time, on budget, within scope) for large programs; this includes schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.
• Establishes key program metrics and manages team to take action outside their comfort zone to ensure program success when metrics deviate from Plan of Record.
• Identifies and secures resources to ensure alignment of team with program/technology demand for multiple large sized programs with varying complexity.
• Makes recommendations, implements risk management strategies, and reviews risk mitigation plans for multiple large programs based on knowledge of appropriate strategies.
• Reviews and validates business cases in partnership with cross-functional teams (e.g., product management, finance, engineering) based on a thorough understanding of internal and external influences, and assists in determining program needs.
• Establishes and advances a clear vision of a program as well as the goals and objectives to the team, presents program vision to executive leadership, and gains buy-in from stakeholders.
• Executes implementation of defined policies and procedures to drive process improvement in the internal Program Management team.
Level of Responsibility:
• Working independently with no supervision.
• Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct.
• Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. Role may require strong negotiation and influence, communication to large groups or high-level constituents.
• Some financial accountability (e.g., manages a small budget, has input into P&L).
• Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization).
• Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short- or long-term memory.
• Regularly determines what needs to be done and is involved with sharing innovative solutions to achieve broad policies and objectives.
• Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required.
• Develops, redesigns organizational strategies and provides overall direction for various functional areas and/or entire organization. Has influence over the formulation and achievement of long-term business plans and objectives.
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