Chief of Staff - Growth & Marketing
Hello! 👋
Who are we?
Locus.sh is a leading-edge technology company dedicated to solving the most challenging problems in logistics and supply chain. Our ambition? To revolutionize the supply chain realm through cutting-edge technology, enabling smarter, automated decision-making. From dispatch management and carrier orchestration to route optimization and real-time insights, our solutions are designed to enhance efficiency, consistency, and transparency in operations.
Our Journey and Impact:
Since our inception in 2015, with the backing of esteemed investors like GIC Singapore, Qualcomm Ventures, Tiger Global, and Falcon Edge ($80M raised so far), we've embarked on a global mission to redefine logistics. Our technologies have empowered giants like Unilever, Nestle, and The Tata Group, facilitating over 1 billion deliveries across 30+ countries. The result? A staggering $288 million in cost savings, a 12 million tonne reduction in CO2 emissions, and an unwavering 99.5% SLA adherence.
Our Global Footprint:
Based in Bangalore, India, our reach extends across the Americas, Southeast Asia, the Middle East, and beyond. As a vibrant team of 170+ visionaries, we're on an exhilarating growth trajectory.
Traits We Value:
Global: You possess a global mindset, understanding and appreciating diverse cultures and market nuances. You're adept at thinking beyond borders and appreciate the vast opportunities that a worldwide perspective brings.
Unrelenting: You display unmatched perseverance and commitment in everything you do. Challenges invigorate you, and you are determined to overcome obstacles with innovative solutions.
Intelligent: You consistently demonstrate sharp analytical thinking and astute problem-solving capabilities. You're quick to grasp complex concepts and can effectively communicate intricate ideas.
Reporting to the Chief Growth Officer and working alongside the Marketing Leadership Team, the ideal candidate is a master of cross-functional leadership, a practiced decision-maker, determined problem solver, and is highly capable of navigating competing demands and priorities while executing the priorities of the CGO.
The Chief of Staff (CoS) will have an immediate impact on the team’s productivity, streamlining strategic initiatives, overseeing executive program management, and communicating objectives within the Growth Team and between departments across the company. The ideal candidate will have experience in management and marketing, with a special focus on strategic planning, executive-level advising and interdepartmental collaboration.
The CoS will be responsible for managing annual planning, org performance metrics and executive reporting, internal communications, with oversight of the Marketing budget and headcount, working closely with allied teams such as finance, people, sales, customer success, and other cross-functional partners.
The CoS must thrive in highly ambiguous environments. Capable of operating at tactical, strategic and operational levels, the CoS regularly handles the oversight of projects that do not neatly fit within the organizational chart or that fall between departmental areas of responsibility. The CoS must be extraordinarily nimble in helping meet timely business needs or gaps in leadership and accountability.
Responsibilities:
Drive alignment around setting strategy, forming a plan with clear goals and asks, executing and monitoring progress, drafting Quarterly Business Reports and taking lead on Annual Planning for the Marketing organization
Help build a successful and healthy organization: review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them, design optimal workflows, and align internal processes
Build a thorough understanding of product, operations, and strategic needs of the company across all lines of business. Based on this, drive the priorities of the Marketing Leadership Team through weekly meetings, and identifying opportunities to increase team effectiveness.
Drive executive business reviews, in partnership with the Founders Office.
Communicate priorities, activities, and results to the larger organization, while ensuring deliverables are met. Have a strong pulse and feedback loop on organizational needs
Help facilitate internal communications, both within the Marketing team and the broader Locus team
Identify and take on ad-hoc strategic projects - everything from defining new opportunities to executing key initiatives and closing the gaps in business and operations
Drive and monitor OKRs and KPIs and executive performance reporting for the organization
Collaborate effectively with cross-departmental executives and staff to execute on key deliverables, initiatives, or to drive alignment across teams and lines of business.
Work hand in hand with colleagues on the Finance, People, and Operations teams to drive employee satisfaction, recruiting efficiency, headcount allocation, training, facilities, budget management, etc.
Experience & Skills:
Hands-on experience and leadership in the following areas: planning & process, strategic and/or financial planning, organizational change, communications & strategy execution
8+ years of experience, M.B.A. or related advanced degree a plus
Experience in or fluency with the Marketing function at a high-growth technology company preferred
Able to comfortably dive into any area of the business or product, understand business needs, and facilitate executive decisions based on changing priorities
Proven ability to track, prioritize, and drive multiple concurrent projects to success. This position is expected to utilize data and metrics to communicate needs with the ease of a business unit owner
Excellent communicator in written and verbal form; ability to work well with executives, and able to lead, facilitate, and influence across multiple levels and multiple functions of an organization
Entrepreneurial, with high tolerance for ambiguity and complexity, and efficient with limited resources
Proven experience designing and leading strategic planning at a hyper-growth company
A good sounding board for others, with low ego, and ability to anticipate the needs of a busy executive and their direct staff
Highest level of integrity and management of confidential information
Life at Locus comes with added benefits as well:
A comprehensive Health Insurance policy that covers you and also your loved ones
No leave restrictions(you manage your own leaves)
At Locus, every member is an owner and a leader, no matter which team or function they represent. We believe that you are excited about the potential to make an impact in Last mile deliveries through technology and the prospect of creating a legacy that outlasts you! The biggest joy of working at Locus, for all of us, comes from the opportunity to create value each day and experience autonomy in all we do.