CDD ANALYST

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Customer Due Diligence Analyst.

• Managing requests assigned in a timely and accurate manner, contributing towards positive client experience of the end to end remediation process
• Taking ownership of KYC Review related problems as they arise working closely with all CDD functions to ensure bottlenecks are resolved in an efficient and timely manner.
• Proactively develop understanding of the business and  product area thus creating a knowledge base with in CDD
• Work closely with all CDD functions to develop and vet new business requests in an efficient and timely manner, thereby enhancing performance, quality, and accuracy and reducing TAT.
• Working closely with the Assistant Managers and Quality Checking Analysts providing support and coverage as appropriate
• An active participant during crisis management and process team meetings and Provide support and guidance to your peer group in order to meet CDD objectives
• Contributing to positive and productive environment through openness, flexibility, positive attitude and prompt reporting and escalation of issues and proper time management.
• Operational Effectiveness & Control Identifying the customer’s issues and queries accurately. The issues and queries should be analyzed, resolved and answered by following the standards, procedures, policies and group guidelines.