Catalog Auto Specialist II will lead and manage a small team of automation specialists responsible for end to end support operations management of retail categories in various Amazon international marketplaces. The job involves end to end business planning including but not limited to creating annual plans and strategy for execution, ensuring operational rigor, designing business impact processes and identifying automation possibilities that drives process efficiency. He/she will be the strategic point of contact to operations/business teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams and senior leaders.
He/She will manage business impact via functional activities and will be accountable for designing and delivering on all KPIs of the same. The individual will interface and drive agenda with the operations & technology teams and build scalable solutions and in addition he/she will be responsible for ensuring the safety, security and integrity of Amazon’s systems and data.
The role involves influencing peers and stakeholders in other functions to achieve functional and business goals assigned.
The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals. He or she will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company. The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices.
Some of the key result areas include, but not limited to:
• Responsibility for defining and driving functional/business goals.
• Building a data-oriented culture, adoption of technology solutions and process improvement projects to achieve business goals.
• Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.
• Designing and developing relationships with senior stakeholders in the Retail business.
• Ensuring quality standards for interviewing and hiring employees at all levels of the organization.
Key job responsibilities
• Responsible for defining and driving functional/business goals.
• Building a data-oriented culture, adoption of technology solutions and process improvement projects to achieve business goals.
• Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.
• Designing and developing relationships with senior stakeholders in the Retail business.
• Ensuring quality standards for interviewing and hiring employees at all levels of the organization.
- 1+ years of program or project management experience
- Knowledge of SQL and Advanced Excel (Array and Statistical formulas)
- Experience using data to influence business decisions
- Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts
- Knowledge of visualization tools such as Tableau, Datazen, SSRS
- Experience back office operations, escalation management and troubleshooting environments
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