Job Requisition ID #
Position Overview
Are you passionate about working in a team that strives for simplicity and automation? Are you constantly exploring ways to improve user experience and customer service? Are you a technology enthusiast who can imagine and develop new ways to present data to meet your customers’ needs? We’re all about accelerating careers, delighting our customers, and delivering results. If you are too, then we have the right role for you!
Autodesk is seeking an enthusiastic and customer-focused administrator for the card and expense Program within the PPO (Purchasing, Program and Operations) department. This dynamic role will manage aspects of the AMER T&E (Travel & Expense) card program, and support additional departmental needs as required, time allowing.
The Corporate Card Administrator is a main contact for Autodesk’s AMER T&E cards and all card-related day to day operations and strategic initiatives. The administrator will be responsible for programs in multiple banks and manage CTA (Central Travel Account). The Card Team Administrator role also includes assisting employees in Concur expense reporting, expense auditing, Autodesk’s Expense Reimbursement Policy compliance and any training related to expenses and corporate cards.
This position reports to the Manager of Card Programs.
Responsibilities
Ability to review existing processes and suggest efficiencies or enhancements while ensuring program remains compliant with company policies and provides consistent customer service. This may include assessing Artificial Intelligence (AI) and Robotic Process Automation (RPA) solutions in the expense management arena, or other technologies as appropriate
Oversee any M&A card related activities while the acquired company is being transitioned
Opening individual employee card accounts in US and Canada
Termination and maintenance of corporate cards
Assist in fraud alerts/referral management
Provides alerts to delinquent card holders and acts as a point of contact to escalate as necessary
Responding to corporate card inquiries on Slack, Teams, ServiceNow and other channels
Participate in regular calls with US Bank and Citi Bank to discuss pending issues
Owner of the expense training course for card applicants, and a key contributor to review and update company policies related to expense management and reimbursement
Provides support to Concur Expense tool, assisting employees with expense reports
Reconciliation of bank statements and submission of mass upload file to AP team
Perform AP monthly reconciliation and prepare manual journal entries in Blackline
End of quarter support to Finance and other stakeholders to ensure financial transactions are complete
Strong communication and customer service skills when working with cardholders and their managers
Ability to build and maintain relationships with internal customers as well as vendors
Assist and own special projects
Ability to shine under pressure while dealing with changing priorities and timeline
Minimum Qualifications
Highly developed business, customer service, and communications skills
Proven ability to take ownership of projects and responsibilities
Great attention to detail
Ability to multitask and able to work independently as well as in a team
Knowledge of card administration using banking systems is desirable. Experience with US Bank Access Online and its reporting tool is an added advantage.
Knowledge of SAP Concur Expense and other Concur technical skills necessary to give continued support to internal clients (knowledge of Cognos is desired)
Knowledge in accounting system such as S4 HANA, Blackline as well as AI or RPA technologies
Experience administering all aspects of T&E card programs
Intermediate or advanced knowledge of Microsoft software such as Excel, Word and PowerPoint
Experience with common business intelligence tools (e.g., PowerBI), as well as leveraging the data within those tools to provide information-rich reports
Education and Experience
2+ years experience in accounting or finance-related role
Preferably at least 1 year of Accounts Payable handling experience
Card Program Administrator role experience
Excellent English language and interpersonal skills
BA/BS or equivalent experience
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
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We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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