Business Systems Analyst (Salesforce)

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

TheBusiness Systems Analyst Role

Business Systems Analysts (BSAs) are integral to bridging the gap between our business stakeholders and the IT teams by building cross functional relationships. They incorporate elements of project and change management in the day-to-day business operations. They have a technical understanding of the Salesforce platform and how its core capabilities impact other integrations and data management. This understanding allows them to clearly digest and analyze business requirements to ensure detailed technical requirements are ready for feature development and ultimately, propel our business needs forward

What makes this role interesting?
Business Systems Analysts function as a seamless liaison between business stakeholders and IT teams to support business operations. A BSA demonstrates ownership of technology implementation from initial business requirements to final production releases and uses a proactive approach to ensure end to end quality during the development lifecycle. They approach each project pragmatically with a drive to solve problems, translate business requirements to technical requirements effortlessly and with consistent clear communication cross functionally. A BSA uses critical thinking to make decisions even when faced with ambiguity.

Here’s how you’ll be making an impact:

• Business requirement gathering and management of related technicalrequirements
• Ownership of business outcomes through quality testing (QA and UAT)
• Documenting system processes and technical solutions
• Relationship building with business stakeholders and IT developmentteams
• Possessing a clear understanding of project disciplines around the development lifecycle
• Communicating and documenting changes through development to ensure fulladoption
• Strong experience in providing recommendations to enhance Salesforce application user experience, platform utilization, and alignment with organization strategy, while reducing technical debt, and advocating for utilizing best practices in deployments, data management, testing, and development processes[SS1]
• Partner[SS2] cross functionally with other business application owners to ensure Salesforce Go To Market business automation and data management processes are smooth and well connected[SS3]

We’re looking for a teammate with:

• 3-5 years’ experience as a Business Systems Analyst (or equivalent role)
• Salesforce Administrator Certification
• Experience with Salesforce Sales Cloud and/or Service Cloud
• Experience with Salesforce Experience Cloud
• CPQ experiencepreferred
• Additional preferred system experience: Jira, SQL/SOQL, NetSuite and FinancialForce
• Clear written and presentation communication skills
• Proficient knowledge in Agile and Waterfall methodologies
• Experience gathering and documentingrequirements
• Demonstrated command of working cross functionally
• Develop functional specifications and system design specifications

Thelocation for this role is:

India – Bangalore

Apply now and help change how the worldtransforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!

More about Qlik and who we are:

Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join usand our values, check outour Careers Page.

What else do we offer?

• Genuine career progression pathways and mentoring programs
• Culture of innovation, technology, collaboration, and openness
• Flexible, diverse, and international work environment

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.
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