Business Operations Analyst, Senior

Company:Qualcomm India Private LimitedJob Area:Operations Group, Operations Group > Business Operations

General Summary:

Provides operational support based on knowledge of relevant business systems, products, processes, and procedures and supports operational activities for business growth. Contributes to and updates plans and monitors, collects, and analyzes program/product metrics (e.g., forecasts, budgets, demands, KPIs). Establishes market baselines and contributes to forecasting analyses, processes, and reports, and addresses supply/demand related issues. Contributes to pricing execution and resolves pricing and rebate issues. Formally presents and communicates key metrics and findings.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or related field and 4+ years of business operations or related experience.
OR
Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 6+ years of business operations or related experience.

About GBFS Team: The Global Business and Finance Support (GBFS) team provide support to HQ and global regional team on Finance & Business Operation activities. This job role requires to closely work with GBFS team, understand the processes across the team is working on – Finance, Business Operation, Sales Operations and QTL related activities and support to automate using tools like, Advanced Excel (VBA), Python, Alteryx, Tableau or Power BI.

General Job Summary: The Process Automation Specialist will play a key role in optimizing and automating finance / business processes to enhance efficiency, accuracy, and scalability. This role required to collaborate with cross-functional teams, develop automation tools and technologies to streamline workflows. Individual responsible to understand business requirements and work collaboratively with relevant team to collect inputs and work towards it. Perform technical feasibility checks, Design workflow, and develop end-to-end solutions.

Key Duties & Responsibilities:

• Evaluate and select appropriate automation tools and technologies for process optimization.
• Develop dashboards, reporting analysis using Macros - VBA (Visual Basics), Python, Valorx, Alteryx solutions for processes efficiency and automations.
• Develop RPA or automation tool for seamless integration with existing systems, ERP (Enterprise Resource Planning) software, and other relevant platforms.
• Collaborate with end-users to gather feedback and make necessary adjustments to optimize processes further as continuously improvement.
• Create comprehensive documentation for automated processes, including specifications, user guides, and training materials.
• Maintain up-to-date documentation to facilitate knowledge transfer and support.
• Provide training to end-users on newly developed automated processes and tools. Offer ongoing support to address any issues or concerns related to the automated processes.

Education/Experience:

• Proven 6 to 8 years’ experience in Process Automation, with a strong understanding of finance and / or Business Operations knowledge. Semiconductor industry preferred.
• Excellent in presentation tool like Tableau and Power BI.
• Proficiency in relevant programming languages (e.g., VBA, Python), automation tools (e.g., Alteryx, Automation Anywhere). VALORX added advantage.
• Bachelor or Master’s degree in Business Management / Analytics, Finance, Operations, or equivalent exp.
• Planning & prioritization of work assigned.
• Positive attitude and willingness to learn and upskills with business required tools.
• Flexible for evening calls (8PM – 11PM IST) for HQ reviews and transition calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed
• Strong analytical, problem solving and conceptual skills.
• Strong written and verbal communication skills.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies:Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.