You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Strategy Transformation and Capabilities team supports the Global Services Group and the company as a whole by leading the strategy development, process design & engineering and product support for all GSG servicing and credit functions. The team devises and implements strategies that deliver on our key goals of the best customer experience, improving operational efficiency, driving revenue, and minimizing operational risk.
We are seeking a highly motivated Business Logic Developer within our organization who is ready to put the customer first and helps enable exemplary end-to-end customer journeys understanding. The selected individual will join the GDM Business Rules Organization and will help architect, code and ship software that helps exceed the vision to build best in class Disputes and Fraud Experience for our customers, merchants and customer care professionals. The individual will work within a team of highly passionate professionals who are responsible for global standardization, development and maintenance of highly complex business rules supporting the Global Servicing Group at American Express.
How will you make an impact in this role?
This role is accountable for understanding and translating business requirements into code. The individual should not only understand how technology works, but how that technology intersects with the people who count on it every day. The individual will be responsible to plan, configure, test, implement, monitor and document as appropriate the business configurable aspects of the Global Disputes Platform. The successful candidate will also work closely with the Product Owners, Technology, Partner Management and other key stakeholders.
Generally, the role will entail the following responsibilities:
Minimum Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.