Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Transformation team to partner with the Business.
Job Summary:
- As a Global Cash Ops- Business & Governance Associate within our team, you will promote structure and discipline around business governance and projects.
- You will support the business and governance lead for Payments Cash Ops, building a strong relationship and becoming a key partner focusing on the group’s strategic agenda, business strategy, planning, communication, and governance.
- This role requires a highly collaborative partner, process-oriented, with a proven track record of relevant skills through prior experience in Payments Ops, Service and/or Project Management.
Job Responsibilities:
- Support the team of analytics process in developing and executing strategic plans for the analytics process as an Individual contributor
- Oversee day-to-day operations of the analytics team, including managing project timelines, resource allocation, and performance management
- Collaborate with cross functional teams to ensure alignment of analytics initiatives with business objectives and priorities
- Assist development and implementation of data governance policies and procedures to ensure data quality and integrity
- Provide guidance and support to analysts and data scientists in executing analytics projects and delivering actionable insights to stakeholders. Contribute to the development of the analytics capabilities and competencies across the organization
- Develop and maintain best practices and standards for data management analysis and visualization. Manage project timelines, resources allocation and performance management to ensure timely delivery of analytics insights.
- Provide coaching and development opportunities for team members to enhance their skills and capabilities in analytics
- Ensure that all work items are completed as per the agreed SLA. Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment.
- Review of all key aspects with the direct reports. Set expectations with direct reports, regarding positive motivation and serving as a role model through accountability.
- Develop and foster a team that is responsive to dynamic organizational and operational changes. Responsible for overall Performance Management and Talent Review process.
- Action any other work related to process re-engineering and working with stakeholders to ensure the process is streamlined as per discussion and agreement with stakeholders.
Required qualifications, skills and capabilities:
- Graduate with minimum 6 years Payments/Financial Operations Processing experience with a higher vintage and good team management experience in similar environment.
- Technical expertise regarding data models, database design development, data mining and segmentation techniques
- Strong knowledge of and experience with reporting packages. Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, etc.)
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
- Excellent written & oral communication skills in English. Strong personal computer and analytical skills.
- Ability to use creative problem solving techniques to solve business issues. Excellent analytical skills and knowledge of MS Access, Excel, PowerPoint, and Word.
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
- Technical expertise regarding data models, database design development, data mining and segmentation techniques. Adept at queries, report writing and presenting findings
- Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.
Preferred qualifications, skills and capabilities:
- Project Management/ Implementation experience would be a plus.
- Work experience as a Data Analyst, working Knowledge of SWIFT & international payment conventions & practices would be plus.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
