Value Added Services (VAS) team is looking for a data-driven and result-oriented business leader to expand services charter for Indian customers.
A successful candidate will build solutions by leveraging existing business partner relationships and will forge new synergistic relationship. He/She will be a self-starter, embraces ambiguity and operates with significant autonomy with senior leaders.
This role presents a significant opportunity to create and scale a new businesses from scratch in a rapidly growing space for Amazon India customers. It requires the candidate to demonstrate strong commercial acumen and robust business development & relationship management skills.
Key job responsibilities
Design the overall engagement strategy with multiple teams on VAS services
•To Manage the P&L of the service
• Consult and work with various internal stakeholders to draw an operational plan for the service. Set up and own review mechanism
• Influence product roadmap to address the needs of Brands/Sellers/Internal stakeholders by working closely with product management and technical teams
• Understand business and customer requirements to scope work for onboarding new categories
A day in the life
Auditing and analyzing key customer input metrics
Engaging with external stakeholders such as brands, sellers, business partners to ensure customer offerings are best-in-class
Working with category, fulfillment, transportation, technical teams to maintain high bar on customer experience
Building medium-long term projects with product, legal and other partner teams
Planning for upcoming events
About the team
VAS team's mission is to build trust with product purchase on A.in through a portfolio of services across categories. This team interacts with multiple internal stakeholder teams and external partners to offer product-attached services to India customers.
Business Development managers interact with category and external partner teams to constantly raise customer experience bar. In VAS team, Business Managers are expected to own initiatives that improve revenue streams and reduce wastage and costs.
- 3+ years of business development, partnership management, or sourcing new business experience
- 3+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience interpreting data and making business recommendations
- Experience in online advertising or high-tech products/services
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