At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Position Summary
F5 is seeking a functional Business Analyst III who will work within a workstream to identify, define and document business processes and requirements to be developed as software. This will be done via the Agile practice of user story writing. Business Analysts work closely with the workstream lead and product teams to understand the product vision, break down features and create the user stories that are necessary for our development team. This role is pivotal in connecting the product features to outcomes and really will drive the engine to bring value to F5’s stakeholders.
The role of a Business Analyst is to evaluate, understand, and address complex business needs. This includes creating a shared understanding of the business issues and potential at the center of an opportunity, as well as the solution proposed to achieve the desired business outcome. A key connection is with Portfolio Analysts to understand business outcomes and measures so that the user stories align to and incorporate these objectives, while also partnering with Solution Owners, Product Leaders, business stakeholders, etc.
The Business Analyst’s primary goal is to elicit, analyze, and document requirements, as well as clearly communicate them to stakeholders, and manage requirement changes as necessary to maximize the value of the solution being delivered. Requirements are typically elicited and analyzed by conducting interviews and facilitating workshops with business stakeholders, and by collaborating with the technical delivery teams and end users.
The Business Analyst should understand current-state and desired future-state processes, as well as related data and systems, to detail the consequences of making a business change to address a specific need. Business Analysts should be able to assess and validate if a solution will fulfill the requirements, as well as the stated business benefits of the initiative, using analytics tools and metrics as needed. For technology projects, the Business Analyst role involves writing user stories and related acceptance criteria to populate agile backlogs.
What You’ll Do
Strategy and business analytics – 5%
• Provide input to Business Case documentation.
• Partner with Portfolio Analyst for deep understanding of business objectives and outcome desired
• Understand business KPIs and metrics that deliver value
Stakeholder management and understanding - 30%
• Effectively manages stakeholder engagement and communication with executives within and across value streams.
• Obtain a solid understanding of relevant business area(s)
• Elicit requirements based upon product vision and knowledge which might include:
o Documenting automations and calculations
o Diagramming detailed process flows
o Mapping data and system flows
o Building permission matrices
o Creating data dictionaries
• Use a variety of techniques to understand business requirements, such as: interviews, workshops, surveys, site visits, and storyboards.
• Performs &/or leads analysis to identify gaps in current & future state to realize objectives within value stream & multiple initiative.
Delivery and Execution 60%
• Create user stories which contain necessary details for development teams to build and quality assurance teams to test against within a workstream.
• Facilitate story refinement sessions with delivery team members.
• Generate use cases to assist in the breakdown and sequencing of user stories.
• Translate conceptual user requirements into clear, detailed functional requirements.
• Maintaining a prioritized backlog with multiple sprints worth of stories
• Support delivery teams as they develop, test, and deploy solutions.
• Independently runs UAT.
Measurement and Improvement – 5%
• Manage user acceptance testing to ensure that the value expected is met with the solution.
• Review delivery team output to ensure requirements are correctly interpreted.
Other Responsibilities
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Performs other related duties as assigned.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
What You’ll Bring
• Experience working in a large scaled Agile environment, particularly familiar with Scrum practices.
• Strong understanding of Azure DevOps (ADO) (preferred), Trello, Jira, Rally, or similar
• Experience determining the explicit and implicit needs and requirements of various stakeholders.
• Ability to quickly learn the objectives, structures, operations and policies of a new business area.
• Strong communication, problem resolution, negotiation, and influencing skills.
• Demonstrated ability to engage both developers and business partners to achieve target outcomes.
• Ability to work independently and as part of a team.
• Strong elicitation skills, design-thinking acumen, a solid base of business understanding, and an awareness of technology/system development methodologies.
• Hard and soft skills and flexibility to accommodate evolving stakeholder needs.
Qualifications
• 5+ years of experience in business analysis or product management disciplines, including:
o Business rules analysis
o Current-state analysis
o Gap analysis
o User story and scenario development
o UAT design and execution
o Business process modeling
o Decision analysis and modeling
o Root cause analysis
• Preferred - Training / certification in IIBA CBAP, IIBA Certified Business Analysis Professional (CBAP), IIBA Agile Analysis Certification (AAC), IREB CPRE, Six Sigma, BPMN or similar.
F5 Inc. is an equal opportunity employer and strongly supports diversity in the workplace.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.