Join our team at SVB Global Services India LLP hereinafter referred to as First Citizens India– an organization that has built a legacy of strength, stability and long-term thinking that has spanned generations. Our parent company, First Citizens BancShares, Inc. is a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500™.
Situated in the vibrant city of Bengaluru, we play a crucial role in driving the success of our parent company and its subsidiaries.
At First Citizens India, our team brings together diverse backgrounds and rich experiences to deliver excellence across key business functions. Our commitment to innovation and collaboration makes us the preferred partner in navigating the dynamic and fast-growing digital landscape. We believe in diverse, equitable and inclusive working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.
About the Job:
This role is for a Data Scientist to join the Business Analytics team supporting Sales. This Data Scientist will focus on maintaining Tableau best practices about dashboard creation, administrative functions, user provisioning and security, and data best practices. This is an opportunity to take a relatively new program to new heights as we empower our teams with transparency and solutions to help them achieve their goals.
The ideal candidate will:
Partner cross-functionally within the Business Analytics team and Sales Operations teams to drive effective business intelligence processes and analytics
Maintain a large Tableau project with thousands of daily active users.
Build and enhance business-line-specific Tableau dashboards; providing insights into OKR attainment, KPIs, data lineage questions, and troubleshooting BI tools all in a complex organizational reporting structure
Demonstrate critical thinking ability to solve stakeholder analytics needs and provide out-of-the-box solutions to novel problems
Use data science best practices to understand the business impacts, provide data storytelling recommendations, and forecasting results
Demonstrate strong interpersonal, presentation, and communication skills
Evangelize both data-driven decision-making as well as the capabilities and benefits of the analytics & reporting platform the Business Analytics team offers
Understanding data security access models and ability to integrate with Tableau user provisioning best practices.
Able to deconstruct business problems, identify appropriate analytical solutions to drive insights and actions, and work across teams to deliver them
Demonstrated ability to apply business context and critical thinking skills to solve business problems
Cross-functional stakeholder management with proven ability to balance the needs and timeliness of multiple stakeholders
Strong visualization and data storytelling skills with a proven ability to create and deploy professional-level dashboards that are easily adopted by your stakeholders
Ability to seamlessly create and integrate analytical insights into the solutions and dashboards you deploy
What You’ll Bring:
Administrative user functions within the Tableau platform, including group management, user roles, admin features, common troubleshooting, Tableau limitations, et al
Development and technical expertise with Tableau product
Experience in business analytics and/or data science teams supporting sales and/or relationship management teams for financial services providers
Strong background in data science, statistical modeling, and BI tools
Experience working with performance management processes
Aptitude for framing business questions in analytic terms and translating business requirements into useful datasets and analyses with actionable insights
Experience using and developing reports, metrics, and dashboards with data analytics, data visualization, and presentation tools (e.g., Excel, PowerPoint, SQL, Tableau, Power BI)
Experience and Education:
5+ years of experience with a focus on data and analytics
Bachelor’s degree in a quantitative discipline (e.g., Data Science, Business Analytics, Economics, Mathematics, Statistics)
Equal Employment Opportunity
SVB Global Services India LLP hereinafter referred to as First Citizens India is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive, equitable and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy covers all employment processes such as recruitment, hiring, compensation, benefits, promotions, learning opportunities, and other applicable employment terms for all qualified applicants and employees.
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