Business Analysis Associate II

Join our dynamic Commercial Banking Fraud Prevention team and make a significant impact by leveraging data analytics to combat fraud. This role offers a unique opportunity to enhance your career while working on innovative data and technology initiatives. As a Business Analysis Associate, you'll develop critical skills in data curation, analytics, and stakeholder collaboration. Be part of a team that values growth, continuous learning, and cross-functional partnerships. Elevate your career with us and contribute to safeguarding our clients and enhancing their experience.

Job Summary

As a Business Analysis Associate II within the Commercial Banking Fraud Analytics & Insights team, you will play a crucial role in protecting our clients from fraud. You will work with us to leverage data and technology to enhance fraud detection and improve client experiences. Our team values collaboration, innovation, and continuous learning, providing you with opportunities for career growth and skill development. Together, we create intelligent solutions that automate reporting and streamline processes. Join us in making a meaningful impact on our clients and the wider community.

Job Responsibilities

• Support day-to-day analytics and project management activities related to data and technology initiatives.
• Maintain and enhance the team’s data infrastructure, including exploration and automation of data ETL pipelines.
• Assist in the design and optimization of analytical processes, from data sourcing to stakeholder consumption.
• Collaborate with cross-functional teams to define key metrics, data points, and other needs for reporting and analytics.
• Own and support the development and maintenance of internal and stakeholder dashboards and reports.
• Participate in user acceptance testing (UAT) for system deployments and manage change documentation.
• Prepare and present updates to leadership and stakeholders on data and technology deliveries.
• Develop a deep understanding of Commercial Banking fraud trends, patterns, and features.
• Drive optimal documentation and governance of applications and systems within the team.
• Manage and mentor junior analysts, providing guidance and support for their professional development.
• Foster a collaborative team environment and facilitate effective communication within the team.

Required qualifications, capabilities, and skills

• Bachelor's degree in Mathematics, Statistics, Computer Science, or a related technical discipline.
• 3+ years of experience in a data, analytics, or technology-related role.
• Strong proficiency with Microsoft Excel, PowerPoint, Access, Visio, and Word.
• Experience in data mining using SQL, Python, or Alteryx.
• Experience with data visualization tools like Tableau for creating insightful reports.
• Ability to support and manage complex technology-focused initiatives.
• Self-motivated with a strong drive to deliver accurate results and critically think through solutions.
• Strong interpersonal skills with the ability to work collaboratively across teams.
• Understanding of data warehousing concepts, including ETL and relational databases.
• Experience with cloud infrastructure such as AWS or GCP.
• Ability to develop and maintain internal and stakeholder dashboards and reports.

Preferred qualifications, capabilities, and skills

• Familiarity with artificial intelligence (Machine Learning and Large Language Models)
• Experience working with big data technologies such as Hadoop or S3.
• Proficiency in cloud infrastructure management, particularly AWS or GCP.
• Background in fraud prevention or financial services is a plus.
• Strong problem-solving skills with the ability to adapt quickly to changing priorities.
• Demonstrated ability to develop strong partnerships across multiple levels of an organization.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.