Accountable for the provision of quality Technology requirements for all CAM Services and Business demand items, to enable successful technology delivery to ensure quality outcomes.
Responsible for documenting the business requirements in Jira that have been prioritised for delivery at a level that Technology can understand the operational process and build appropriate solutions.
Working alongside the User Acceptance team to identify testing scenarios as part of the business requirements.
Ensure that the refinement of the business requirements conform to the definition of ready.
Constant reflection and analysis of delivery of the business requirements, to understand if there were any gaps that lead to sub-optimal delivery and closing the gap on future refinements.
Oversight and governance of the testing and release process to ensure that any friction is surfaced and addressed with the relevant team through to implementation of any changes to improve the end-to-end process.
Operational business processes are fully documented in Confluence, to enable education and reference for Technology and Operate teams
Responsible for ensuring any application user guides are updated and published as part of every release
Develop test strategy along with Change management experience.
Essential Skills
Excellent written and verbal communication
Experience of building relationships with technology teams to clearly explain requirements, user stories and functionality
Exemplifies the highest standards of integrity, respects individuals at every level and can flex style
Works independently and manage requests from multiple groups, define business requirement specifications working with users.
Take ownership of ensuring the requirement is supported and built end to end solution.
Ability to think strategically but have strong attention to detail.
Team player, with strong interpersonal and networking skills
Strong organizational skills - ability to take strategic direction and independently develop/manage project plans/Multi task and deliver against deadlines
Preferred Skills
Experience in Cash, Payments or Finance
Track record of defining and successful delivery of new solutions from concept to launch and rollout.
Problem solving skills - superior ability to structure and scope complex problems, apply a range of technology/analytical tools, gain and synthesize insights and develop recommendations
Helps promote a client/customer centred organization
Desire to receive feedback and continuously improve, demonstrating a growth mindset
Problem solving skills - superior ability to structure and scope complex problems, apply a range of technology/analytical tools, gain and synthesize insights and develop recommendations
Passion for continuous improvement
Has an interest in cultural change and the curiosity to understand differences in cultural needs across our global firm
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
