Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Transformation team to partner with the Business.
Job Summary:
- As a Business Analyst Associate in the Graphite Migrations program, you will work closely with relevant Product, Operations and Technology teams.
- You will identify solutions, drive prioritization, and deliver changes that support the goals of our Global Operations teams. Additionally, you will be working with product and tech leads to ensure new product offerings are built in accordance with strategic operational principles and that there is a seamless delivery to the operational teams.
Job Responsibilities:
- Analyses, defines, documents, and prioritizes business and functional requirements for development and commercialization of target state products, processes and technology to meet the firm’s business objectives
- Articulates and documents process flows including customer interactions, operations interventions, end to end flows and data hand offs to identify creative and timely solutions to key program challenges
- Supports and conducts verification/testing of functionality, production flows and target processes
- Performs impact analysis for business initiatives to determine technical or operational process change for key business groups and conduct a thorough transition process to ensure that functional groups across Operations, Technology, and Service units are clear and informed on their respective target state models
- Takes changes end to end from business requirements through to implementation and posts implementation support ensuring there is a seamless and minimal risk implementation
- Carries out defect analysis, prioritization of fixes and verification of production functionality
- Supports planning, tracking, and reporting of progress of requirements delivery
Required qualifications, capabilities, and skills:
- 8+ years of relevant work experience
- Advanced knowledge and experience in product/change delivery within the financial services industry
- Previous Business Analysis experience in the Payments industry, as part of transformation change team with functional and operational business focus.
- Good knowledge of ACH (Automated Clearing House network), payments, such as BACS and SEPA.
- Or good knowledge of Wire payments, CHAPS, Target2, cross border and cross currency payments.
- Understanding of the broader payments market
- Ability to build partnerships and work in a collaborative environment
- Creative problem solver, capable of developing innovative and differentiated solutions
- Solid record of success in supporting large-scale initiatives
Preferred qualifications, capabilities, and skills:
- Analytical skills and diligence in written documentation
- Organizational skills, time management and project planning skills
- Communication skills and the ability to articulate a business requirement through multiple business functions and at various management levels
- Presentation skills, such as written, visual, and verbal, and meeting/workshop facilitation
- Self-motivated and driven to achieve targets and deliverables
- Experience as a product owner
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
