BSL Manager

BSL Manager    

ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and exciting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

We are looking for a Techno-functional Manager who will be responsible for overall Governance and Delivery of BSL services across the Business entities. The BSL entity serves as an internal 3rd party company in delivering services that span across Infrastructure & Cloud, Corporate Engineering, Cyber and Operations.

The ideal candidate should have strong stakeholder engagement and project management experience in both Technical and Business environment, be able to work and handle various partners at all levels through strong interpersonal and presentation skills.

WHAT YOU'LL BE DOING:

• Govern and supervise the overall BSL performance with respect to the SLA and connect with appropriate engineering teams to understand and drive resolution of the deviations and anomalies.
• Provide guidance and expertise to lead all aspects of an SLA maintenance and revision of the same as part of the Annual Review Cycle.
• Develop and present monthly and quarterly reports to showcase the BSL adherence to the established SLA levels
• Hold accountability for delivery, leading initiatives with significant complexity, impact and risk for activities associated with.
• Collaborate with Business Relationship Managers, Engineering teams and Customers to ensure the BSL value delivery across all streams
• Promote and foster collaboration across broad categories of stakeholders (including customers), leading cross-functional meetings and gaining commitments to ensure corrective actions take place if required
• Align team priorities and activity to the strategic delivery and transformation direction, ensuring prioritization of key initiatives and devising new insights and initiatives to support the organization
• Assist other TBM team members in reporting and status presentation to senior management
• Lead BSL service delivery risks and interdependencies, budget variances and change requests

WHAT YOU'LL BRING:

• 12+ years of proven experience in leading programs, governance and reporting in a financial technology/information service or a similar organization
• Combine skills in Program management, Governance, Data Analysis with Business insight to deliver as per Business expectations
• Ability to collaborate effectively across organizational boundaries and establish relationships with multiple engineering and business teams.
• Adapt quickly to the changing needs of Business and Customer requirements with respect to BSL delivery and compliance requirements.
• Strong analytical, problem solving, collaboration and technical skills.
• Ability to influence (without direct authority) across multiple Divisions, Businesses and Functions.
• Excellent verbal, written and interpersonal communication skills in interacting with partners at different levels.
• Ability to work effectively with 3rd parties, internal teams, and international business units, promoting knowledge sharing within and across teams
• Demonstrates the discipline of planning, organizing and managing activities to achieve specified outcomes within a clearly defined timeframe and standards.

LSEG Purpose and Values

Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Underpinning our purpose, our values of Integrity, Partnership, Excellence and Change set the standard for everything we do, every day. They guide the way we interact with each other, the partners we work with and our customers. Delivering on our purpose and living up to our values is a responsibility that we all share.

To achieve our ambitions through a strong culture, People Leaders need to role model our Values and create the culture for everyone at LSEG to be at their best.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.