Brand Protection Analyst

As a Brand Protection Analyst at Fortinet, you will join Cyber Threat Intelligence (CTI) team. You will work closely with the manager and collaborate with your peers to provide support to multiple customers in protecting their online brand identity and presence.
The goal is to provide the customers with timely detection and takedown of any and all trademark / IP / copyright infringement that take place against their brands.
You’ll also provide valuable support in auditing and innovating the processes of detection, reporting, takedowns etc.

What You Will Do: 

• Monitor and analyses online content from various sources like social media sites, websites, app stores, search engines, code repositories, cloud repositories etc. for infringements in violation of customers’ intellectual property or trademark or copyright rights and impersonation at large.
• Carry out online enforcement for the protection of customer’ rights by reporting infringing online content to platforms, Internet intermediaries, and other third parties.
• Conduct status monitoring for enforced online content and collaborate with stakeholders for the escalation of takedown requests.
• Strategically handle pushbacks from platforms, Internet intermediaries, and other third parties.
• Escalate pushbacks from reported infringers to the manager.
• Coordinate with customer support and the manager to validate customers’ copyright, IP, trademark details and authority.
• Development of relationships with platforms, Internet intermediaries, and other third parties to improve efficiency in dealing with takedown requests.
• Maintain accurate records of takedown activity and status.
• Whenever necessary, coordinate with customer support with customer enquiries, conducting research and composing reports.
• Contribute to the design and development of existing systems and products by suggesting ideas for automation, enhanced visualization, and data presentation.

We Are Looking for: 

• Strong understanding of cyber security with deep knowledge about means and mitigation of various cyber attacks.
• Experience and expertise in investigating copyright infringement.
• Strong verbal and written English communication skills.
• Excellent interpersonal, communication, and customer service skills, both verbal and written, with the ability to communicate clearly and effectively with others.
• Excellent problem-solving and analytical skills, with the ability to a strategic approach to tackling challenges.
• Strong logical and analytical skills.
• Strong organisational and time management skills, with the ability to prioritise tasks and projects while meeting the expectations and deadlines.
• Detail-oriented, driven to deliver high-quality results.
• Basic understanding of copyright, trademark and intellectual property laws
• Hardworking and self-motivated individual, with a proactive and can-do attitude, who is comfortable to have a high degree of ownership in their work from day one and is always willing to learn
• Energetic and flexible, with the ability to work in a fast-growing, agile, adaptable environment
• Bring a positive and optimistic attitude to your day-to-day work with colleagues

Additional skills

• Intermediate level expertise in Python programming language

Desired Experience: 4-6 years

Working Conditions:

This position requires working from the office full-time; remote work is not available.

Company Culture:

At Fortinet, we foster a culture of innovation, collaboration, and continuous learning. We are committed to creating an inclusive environment where all employees feel valued and respected. We encourage candidates from all backgrounds and identities to apply. We offer a competitive Total Rewards package to support you in managing your overall health and financial well-being, flexible work arrangements, and a supportive work environment. If you aspire to experience a challenging, enjoyable, and rewarding career journey, we invite you to consider joining us and bringing solutions that make meaningful and lasting impact to our 660,000+ customers around the globe