Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
Design/architect software solutions to solve complex problems for backend components/distributed systems
Exercise best practices in agile development and software engineering. Code, unit test, debug and perform integration tests of software components
Develop software tools for automation, effective debugging, performance analysis and load/stress testing, recommend software solutions to improve the product.
Participate in software design reviews, code reviews and project planning.
Mentor and train other members of the team.
Provide troubleshooting and technical advice for customers
Provide technical leadership and guidance to customers that are geographically distributed
Write and review documentation and technical blog posts.
Produce coherent knowledge base articles to enable customers to resolve issues without further escalation
Use technical and negotiation skills in collaboration with support operations/organizations to prioritize and diagnose problems to resolution
Communicate action plans to the client or IBM representative as appropriate
Recommend and implement new or improvements to existing tools, procedures, and processes
Contribute to department attainment of organizational objectives and high client satisfaction
To be successful, you will need:
Passion for handling technical challenges and be goal and results oriented
Excellent communication skills and technical knowledge to advise and lead customers who are developing enterprise mobile applications
Proven listening, detail-oriented thinking, and creative problem-solving skills
Ability to work in highly collaborative global organization
Be open to flexible schedule in development and support environment
Good communication skills and ability to work with multiple team
Agile development experience
What we look for:
Hands on experience in Full stack Development with strong back end development skills, exposure to cloud platforms and programming Language (Java, C, C++, Go ,TypeScript, Node JS ) strongly preferred.
BE/B Tech in Computer Science or relevant and 3+ years track record in development technical support or in a customer facing role working with enterprise software
Required Technical and Professional Expertise
Experience in Java, C, C++ , Node.js, React, Redux, JavaScript, AngularJS, HTML, CSS .
Experience with Docker and container orchestration technologies such as Open Shift Container Platform (OCP), Kubernetes
Familiarity with cloud-based providers: IBM Cloud, AWS, Azure, google compute, etc. and their hosting tools and APIs
Experience with developing Internet Services; and/or Managed Services
Experience working with and developing APIs
Experience working with operating systems (Linux, RedHat Open Shift…etc.).
Familiarity with various Cloud and DB technologies: Docker, Kubernetes, Elasticsearch, Logstash, Kibana, CouchDB, Cassandra, and Postgres
Experience and Strong proficiency in full stack development working with servers, applications and databases using Node.js, JavaScript, React.js, Java etc.
Understanding the nature of asynchronous programming and its quirks and workarounds
Good understanding of server-side CSS preprocessors
Understanding accessibility and security compliance
User authentication and authorization between multiple systems, servers, and environments
Deployment automation, Knowledge on CI/CD based development practice
Implementing automated testing platforms and unit tests
Proficient understanding of code versioning tools, such as Git
Knowledge of Cloud and Cloud tools, microservices architecture
Good Problem Solving Skills
Good Communication Skills – English
Skills with Test Tools such as Jest, Cypress, Codecept
Experience in Agile development methodologies
Security experience – Familiarity with secure development and deployment best practices
3 or more years’ experience in similar role
Excellent communication skills and technical knowledge to advise and help customers with problems
