The Rec & Proofing Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
Responsibilities:
- Responsible to clear balance level and account level exceptions within the prescribed timelines and/or any other deadlines set out in the process
- Responsible for delivering client money regulation activities as per SLAs
- Follow pre-set escalation protocols to highlight high value & aged exceptions and raise red flags for any process deviations
- Timely resolution of balances & account level exceptions through consistent follow up with business stakeholders
- Being vigilant on anything suspicious or out of ordinary are appropriately escalated to immediate supervisors
- Partner with business units to assess & streamline processes in order to mitigate risk
- Generate efficiencies through continuous improvement initiatives & challenging the status quo
- This is a challenging role in a global, real time environment with exposure to wide range of financial products
- Training, both on the job training and presented training courses
- Increased Product knowledge & exposure to clients and other departments within Citi
- This is a great opportunity for a candidate looking to work in a controls environment.
- The role will provide a high level of exposure to internal clients and enable the candidate to develop their client service skills
- This is a necessary requirement for anyone hoping to progress into a more senior role within the Reconciliations department
- Hone the skills to work in a demanding, time sensitive and risky process
- Culture carrier within the firm
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 10 years of experience in accounting (experience in the financial services sector a plus)
- Self-motivated and detail oriented
- Consistently demonstrates clear and concise written and verbal communication skills
- Flexible & maintain professional demeanor at all times
- Managing Client Relations - Not fully necessary but would be advantageous
- CPA or commensurate local accreditation
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Operations - Transaction Services
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Job Family:
Reconciliation and Proofing
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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