Role Purpose
The role will be to ensure the timely and accurate delivery of billing, Cash Applications and includes providing support to other sub-functions Collections, Cash Management, etc. The Job includes executing all deliverables per agreed timeline and in line with process metrics targets. The role will also require supporting Audit, SOX testing, dealing with other functions within and outside India GSC. The job also includes people management including hiring, development and performance management.
Key Accountabilities
- Responsible for oversight, direction of the day-to-day operations of Regional AR – Cash Application & billing which includes timely & accurate billing to hotels, application of Payment received from IHG franchised hotels, managed hotels and other debtors, in line with Service Level Agreements
- To give value to the organization in terms of better utilization of manpower/better quality of output.
- Takes logical decision quickly, change priority to meet expectation & always accommodative to new responsibility. Ready to take proactive action when required
- Assessing training needs for team & ensure all members are cross trained & back-up plan is in place
- Ensure seamless Audit and comply process activity as per SOX compliance
- Responsible for review of team operations, specialized transactions, and service quality.
- Manage the team and ensure all the activities are completed within stipulated time and process metrics are met and All queries from stakeholders are acknowledged and answered timely
- Coach and develop team members: hire, fire, assess, discipline, document performance.
- Direct process to ensure proper controls are in place for the team and direct efforts to ensure team productivity is measured, scored and communicated according to standards.
- Oversee resolution of discrepancies and advanced systems issues.
- Actively manage the business continuity and disaster recovery plans for the regional process.
Key Skills & Experiences
Education and Experience
CA/CWA/MBA (F) with 2 years of experience or M. Com/CA(I)/CWA (I) with more than 3 yrs. experience or B. Com with more than 5 years of Finance & Accounting experience.
Technical Skills and Knowledge
Accounting Knowledge: Good Knowledge of Accounting Principles and concepts and the ability to apply them to the company's Accounting practices.
Application of quality principles and systems of checks and balances for process improvement, exceeding customer expectation, compliance adherence etc.
Ability to understand, interpret and provide information and support to meet the audit and SOX testing requirements
Other Skills
Communication - Possess good communication skills.
Flexibility - Flexible to work in multiple shifts
Ability to work in cross functional teams
